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Unhappy Caller
August 21, 2009
They can't explain why my balance is zero!
They are thieves!
I opened an account last year and I knew I had at least $10 back in the card, taking into consideration that they charge 99 cents per month.
So I called customer service and they say that the system does not provide records of phone calls placed more than 14 months ago and therefore they cannot provide an explanation to why my balance is zero!
They apologized but said that no money can be refunded to the account.
Thieves!!!
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November 23, 2008
Unauthorized Charges
I just noticed that the company Pennytalk has charged my bank account a $25.00 fee. I have never been a customer or ever even looked at this company or their products. I appears from the other complaints listed that they are just starting to scam people by charging their accounts.
The fact that our government allow these companies to do this without prosecution or reprecussions is ridiculous. It is easier for scam artist to put charges to my account than it is for me to use my account. I must answer security questions and supply security code information and apparently they just buy a list of names and account numbers from some computer hacker and type in the information.
Yet, we are constantly being charged taxes and surcharges by the government and utilities companies to supplement their infrastructures. As usual, the less educated and ederly are the big losers in these scams. My grandparents have been forced to close all checking accounts 4 times due to this sort of scaming, but still the banks let them process these bogus charges.
Banks are supposed to be working for us, but we appear to be the ones doing all the work; checking accounts all the time, going to their office to sign dispute forms, closing accounts, reissueing new cards and this is all caused by web based companies, not by local firms or largee chains.
Michael
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