This company is a complete and total ripoff for anyone wanting quality advertising products at a fair price. They have prices in their ads then during checkout the "set up" fees and highly inflated shipping costs crop up.
I ordered some pens and magnets on the 9th of May. In that order, the set up fees and shipping added up to over $60.00. (2 small boxes).
I received an email from the company before I had received my merchandise. The email stated they would waive the set up fees and include $5.00 shipping for all orders.
I called their "customer service" to ask if I could be included in that special. The rude lady on the phone told me that they could not give me that special pricing because my order had already been processed.
So much for their claims that they will do what is necessary to make the customer satisfied.
National Pen Company should be avoided!!