Peo TV

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Category: Entertainment

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Sri Lanka

peotv.com

Peo TV Reviews

Tyrone Quyn November 16, 2010

VERY BAD RECEPTION

My name is Tyrone Quyn, presently residing in Kandana, Jaela SLT division. When I purchased PEO TV, there were no issues with regard to broadcast, big promises were made. At present there is a continious distraction in the picture I see. I have made more than 100 complaints to the complaint desk 1243, but of no avail. If PEO TV wishes to take up this matter, please check on the complaint list, under Telephone No: 2231037. I was told by the various technicians visiting my home (many have turned up) that the broad band line needs to be upgraded, but regretablly, non of it has been attended . I have to repeat my story to all the different technicans that call over. each time a complaint is made by me. I think I have had enough of this unproductive PEO TV Package, I dont want to ask back my money, because I want be national minded, but would humbly ask you, PEO TV, to kindly look into my complaint and recitify this problem as soon as possible. if you look closely my mobile tel No: 0772516805, is quite popular at the complaint desk.

My warm wishes/Tyrone Quyn- Keen Viewer

Fernando_TF July 18, 2010

Never Subscribe to Peo TV Sri Lanka

I subscribed to PEO TV Sri Lanka about five months ago. Before I subscribe they boasted a whole lot about advance features of IPTV over Cable TV. I selected about 10 channels available on PEO TV's limited list of channels available for Sri Lanka. They are giving all local TV channels free of charge when getting a PEO TV connection.

After I got the connection, I realized my picture quality is extremely low. I contacted PEO TV head office customer service and complaint. Then they said the area I live in is not properly covered by SLT's broadband network and that is the reason why I get low picture quality on Peo TV. I was so depressed about the fact they didn't tell me this at first place. I decided to cancel my subscription and requested a full refund. They first refused a full refund and instead asked me to wait for few months until they expand coverage. I was so excited to watch the foot ball world cup in June so I had no time to wait for Peo TV to fix their own problems. It took more than 3 weeks for them to refund me money, and that was after several phone calls. People at their call center ignore customers when called for help. They put me on hold for about 20 minutes every time I called them.

If you are living in Sri Lanka and looking to buy a pay TV connection, my advise is never to subscribe with Peo TV