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Rollax
November 26, 2010
They charge $39.95 for any background checks
I totaly agree with the last post "Advertising background checks and a "free" seven day trial. They charge $39.95 for any background checks. The only "free" items on the list are available at reverselookup.com. If you advertise background checks, you should provide them!!! " Total rip-off.
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seslava
August 16, 2010
Unauthorized yearly membership
A week ago I was looking for a people search service on Google and one of the topmost hits was PeopleSearchPro.com, so I decided to give it a try and found a list of potential matches after entering name an state, and was offered two options if I wanted to find additional information on any of the persons, for $1.95 I could get Contact Information Only, or for $39.95 I could get a Comprehensive Background Report, so I decided to go with the first option. There was also a checkbox which was checked for a 1-Year Unlimited Search Access, which I unchecked before proceeding. I authorized the $1.95 charge to my PayPal account and got the report, which by the way, wasn't helpful at all. 7 days later I was surprised to received an email from PayPal confirming a charge of $35.40 for peoplesearchpro.com, so I immediately notified PayPal that I hadn't authorized said transaction, then emailed peoplesearchpro.com disputing the charge. I then went to their web site and discovered that I had an account and was automatically logged in, so I clicked on some links to see the search history but didn't do any further search. I found their Customer Service number and called them to request a refund, to which they replied that I had used the membership and therefore a refund was not possible.
This is clearly an abusive scam where users unwillingly accept the terms and conditions with hidden language authorizing a yearly membership charge after a trial period. It's clearly deceiving to users who are used to well intentioned vendors of services on the internet and must be stopped.
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