I paid the 1.95 fee for a report to which I never finished the process of getting the report. After reading these comments, I called them and told them that I did not want the report because I din not want my credit card charged for the annual fee. I proceeded to tell the man on the phone that I thought this was a scam and that they should make things clearer about the annual fee. I asked him about the 7 day Free Trial and he said that I had to register for the trial:. I thought that was what I did when I paid for the one report;. I proceeded to tell him that the company should not scam people like that|. He told me that it is stated twice in the initial activation?. I would consider myself a smart person and do not see how I ncould have missed it both times along with so many other people whom I'm sure are just as smart|. Long story short, I told him I did not even want the report or anything to do with this company and he was very nice and immediately credited my account he said, . I have not received the money back yet but will be checking daily'. My advice is to not subscribe to this company as they are too misleading!!!

PeopleSmart is fundamentally dishonest in many ways. The website claimed I would be given a full background check, but that was not true. Little if any details were provided about any of the civil charges and liens that the person under investigation had binding, and thus I was forced to consult Vermont, New Hampshire, MA and CT state records for details. Moreover, I was asked to pay extra for various criminal reports, etc., and I cannot understand why this basic bait-and-switch tactic is employed. It is miserably misleading.

Lastly, there is great confusion between this ersatz trial period, the cost of a yearly membership, and the cost of an individuals report -- with the confusion being a willful creation by PeopleSmart for the sake of ripping people off. Goodness, I've been an upper-level researcher at Penn State -- but could make no sense of this company's policies. Indeed, I hope what PeopleSmart does unto others is one day done unto it -- both as a company and as a group of individuals who earn their bread such in a dubious way.

So PeopleSmart got my money, and I feel ripped off. I complained, but I imagine PeopleSmart gets lots of these kinds of complaints. And from the complaint posting boards I see, it is only a matter of time before this concern's act is either cleaned up or closed done. There is right and a wrong way of making money, and what PeopleSmart is doing is patently wrong. Please, don't use this service. It is a devious black hole that takes a lot and gives relatively little.

Dr. George H. Elder, Ph.D.

I was searching for an address of a friend of mine. On the internet I found Peoplesmart... this is an information company. You can be come a member for ~$40 or get a single address for $1.95. I used paypal to pay $1.95 for a single search only. Their web site clearly said:
Don't want to become a member... That's okay. You can view the results ... by purchasing a one time report.
One week later they charged me ~$40 via my Paypal account.
I always thought, that someone needed my password to authorize a payment with paypal... apparently not. Peoplesmart.com does NOT have my password, but apparently anybody can draw money from my Paypal account for any or no reason. This is very alarming, since Paypal deduct this money from my bank account. Someone can steal every penny I got and there is nothing I can do about it.
I have attached a Word document, which clearly shows (screen shots) that Peoplesmart is stealing...