I ordered the sample Green Tea pills for appox. $3.95. After the order was placed I received an email confirmation where it stated I would be charged. No where when ordering was there an accepted statement saying I would be charged on a regular basis for $79.95. Immediately, I emailed the company stating I did not ask for a monthly supply and to stop the process. My account was billed anyway. I received an email after speaking with the company on the process of returning the pills once they arrive (see below).
From: Performance Products Customer Service [mailto:[email protected]]
Sent: Monday, March 24, 2008 1:31 PM
To: ******
Subject: RMA Request
******* Johnson,
This email is in response to a request for a Return Material Authorization Number. Please include this form with your return and write your RMA number on the outside of the package. RMA number: 53713-34299.
Please return product to:
Performance Products USA, LLC, PO BOX 971090, Orem, Utah 84097, United States.
Please print and sign the following short form:
Name: ****** Johnson
Address: *******
Product: Home Delivery Plan
Reason for return: cust. does not want product
Signature: _______________________________________________
I followed the instructions and sent the product back and received confirmation from Fed Ex that the package was delivered and signed (see below).
June 20, 2008
Dear Customer:
The following is the proof-of-delivery for tracking number *********000006.
Delivery Information:
Status: Delivered Delivery location: 3549 N UNIVERSITY AVE
STE 375
Provo, UT 84604
Signed for by: SMCQUIVEY Delivery date: Apr 11, 2008 14:45
I have sent several emails and can not reach anyone by phone. I see this was a complete scam and will be taking this a step further. I think they messed with the wrong person this time.