Performance Health USA Reviews
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September 12, 2008
Unauthorized charge
I ordered a sample of 1o Acai (only received 8) as a trial. I did not, knowingly, order any more. They put a charge of $79.76 on my charge card and sent me another bottle of the pills. I do not want them. I have tried to call several times and nobody answers or they say the waiting time is 45 minutes.
What is this company doing? Is this a scam. I cannot afford these charges. Please let me know what is happening and why.
Furiously yours,
Marie Conrad.
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September 9, 2008
I was sent products with giving my permission to charge my credit care!
I was very surprised to receive products from this company... I agreed to a free trial sample and they keep coming!!! I have tried repeatedly to call and they keep disconnecting me!! I emailed them but was told they cannot cancel anything!! I am really pissed about this... And I called my credit card company already... how can they do this?
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September 9, 2008
Returned item and no refund. Also charged credit card without authorization.
Ordered sample. Then they sent me a 30 day supply that I did not order and charged my credit card $74.95. I sent for refund and did not get it, nor does anyone answer the 1-888 number anymore.
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September 9, 2008
Rip off
I purchased three samples from Performance Health USA. I never authorized any further purchases. Now they are sending me more products and have charged my bank account four times.
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September 9, 2008
Unauthorized charges
I ordered a free sample of Colon 1000 and paid for the shipping ($4.87). Then my Visa was charged $74.76 and I had not even received the free sample yet! They were never authorized to send the next shipment before I received the free sample. I tried to call them and had a 45 minute wait... never got thru. I tried their recommended website ""www.GoHealthNow.com" and could not reach anyone with comments, etc.
I need to cancel all future shipments and receive a refund of the $74.76!
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September 6, 2008
Cancellation of order
I ordered the free trial sample and before I could received the trial they sent me a ful sized bottle that I did not want. The website address is bogus, you cannot find this company to cancel. I am forced to cancel my bank card and order a new one. PLEASE do not order anything from this company or you will regret it. I am sending this information on to my attorney generals office in my state in the hopes that this will help someone else before they get scammed.
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September 4, 2008
Billing for services not ordered
I got billed for 80.00 worth of meds and an registration for a product that I know nothing about. The # that was on my billing statement said it had a 45 minute waiting limit to contact them thru web site www.helpnow.com that had nothing to do with them. I contacted another company and they said that they had hacked into their computer site and got my card #, she has had several calls about this company. They referred me to my bank to cancel my card and file fraudulent charges against Performance Health and or Performance Life. i did not order this stuff and I want my 80.00 returned to my account!! Take me off your listing!!!
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August 31, 2008
Unauthorized charges on my credit card
On 8-25-08, I was checking on my Checking Account balance, deposits and charges and I noted a Debit Charge on 8-25-08 in the amount of $74.95, which was unauthorized by me. The company that charged my account goes by the name of "TP Performance Life"?... I immediately called my bank, Wells Fargo and filed a Claim for Unauthorized Charges and Fraudulent Activity on my account. Wells Fargo is investigating the case and I have stopped any activity against this company.
I received a package in the mail from "Performance Life USA, LLC" on 8-28-08 which contained a bottle of AcaiBerry, 60 capsules. The package was sent from Orem, Utah...I never ordered these capsules or authorized this company to charge my credit card account. I recall in early July 2008, calling a 1-800 number to order a Free Sample of 10- Acai Berry capsules and paying the shipping and handling charges in the amount of $6.75. The o nly information that was given to the phone representative was my name, address and daytime phone number... How did this company obtain credit card information?
I never authorized any further charges on my credit card nor did I order any more products from this vendor. This company is a SCAM COMPANY and they need to be STOPPED!
Legal Action will be taken against this company by my bank, Wells Fargo as well as me pursuing legal channels to seek reimbursement for legal fees to be incurred, remittance of the unauthorized charges and punitive damages against this company.
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August 29, 2008
Unrequested Supplements & Charges
I ordered samples of three products. Received the samples and was charged for them. I did not request nor do I want the three additional large bottles I was sent and for which I was charge $74.95. I have tried to phone the company for return instructions, but can not reach them or leave a message as their message line is full.
I will return the products and definitely want a refund of the $74.95.
Thank you.
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August 27, 2008
Bad service
I ordered a supposedly "free sample - just pay shipping" from this company and a week later, I have a full shipment of the product and a $74.95 charge on my card UNAUTHORIZED!
I am now fighting the credit card company to get my money back. I NEVER agreed to a continuing order service, their product is disgusting.
I am left with a bottle of useless capsules (unopened) and the potential cost of shipping back to the company what I did not order and do not want!
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