I can not reach any one at customer service ever! There is no envoice or packing slip to check with an order number etc. My credit card company is working on this as well and I keep recieving new bottles in the mail that I did not order. It says on the website you can get a free trial. If you order it you will never be able to stop the bottles from coming at 75.00 a month. I had an allergic reaction so I stopped taking it. Then I got another bottle and tried it agin, well I am definately not using this again and I keep getting more sent to me. There is know one to talk to to stop billing and sending. So I am here. And ready to get Gephart on the news to handle this.