ON 3-18-08 I ORDERED 1 WEEK OF GREEN TEA DIET PILLS. I ONLY PAID $3.95 S.H. COUPLE OF WEEKS LATER I WAS BILLED $75.95 FOR HOODIA PILLS.. I CALLED TO SEE WHAT WAS GOING ON WHY THIS CHARGE WAS ON MY C.C. SHE SAID I WAS SUPPOSE TO CANCEL WITHIN 10 DAYS. I REPLIED, THERE WAS NO SHEET IN THE ORDER WITH ANY NUMBER TO CALL IT WAS JUST THE PILLS.. I TOLD HER I GOT THIS NUMBER OFF MY C.C. SUMMARY STATEMENT THAT'S HOW I COULD CALL HER NOW... I TOLD HER I DIDN'T WANT THE PRODUCT SHE SAID IT WAS ALREADY MAILED. SHE SAID I'LL SEND YOU A REFUND SHEET WITH A RMA # (REFUND MATERIAL AUTHORIZATION) FILL IT OUT, DO NOT OPEN PACKAGE WHEN YOU RECEIVE WRITE RMA# ON PACKAGE PUT FORM IN ENVELOPE SIGN IT AND RMA# ON ENVELOPE TAPE TO BOTTOM OF PACKAGE AND SEND IT BACK AND WE'LL REFUND YOU C.C. WHEN WE RECIEVE PRODUCT.. COOL OKAY..WELL I CALLED 4-15-08 TO SEE IF THEY RECIEVED MY PRODUCTS BACK THE RUDE LITTLE GIRL SAID YES ON 4-14-08 THEY RECEIVED IT BUT DO NOT GIVE REFUNDS AND WHO EVER SENT ME THE REFUND FORM E-MAIL WAS NOT AUTHORIZED TO DO SO... SO I REPLIED, "SO BASICALLY I'M S.O.L." SHE SAID YES I ASKED FOR A MANAGER OR SOMEONE I COULD TALK TO SHE SAID OUR MANAGERS DO NOT SPEAK ON THE PHONE TO CUSTOMERS AND THEIR WAS NOTHING SHE COULD DO AND HUNG UP ON ME... I WANT MY $75.95 THIS IS B.S. SOME ONE TELL ME HOW TO GET IT BACK PLEASE I WOULD SO MUCH APPRECIATE IT ..