Performance Toyota
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Category: Automotive
Contact Information Lincoln, United States
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Performance Toyota Reviews
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May 7, 2008
buying a new truck
I went to buy a truck and a deal was made for a truck "out of the area." I put $500.00 down to wait for them to obtain the truck-the wait was 2-3 weeks. In two weeks I had heard nothing, so I went to the dealership to get information. I was told the truck was not available and they were going to wait 8-9 weeks for the new models to come out. I inquired as to why I was not notified of this, but no anwer came. They shared that the rebate offered on this truck would not be available and the price would be higher. I said since the truck was not available and the figures no longer applied, the original deal was no longer valid. The salesman agreed. I then said I wanted my down payment back. I was told that could not be done on the weekend, but the next Mon it would be sent. I was also told by the salesman when we first made the deal that the down payment check would not be cashed. I learned that 3 days after the deal Performance cashed the check. I have called 5 times, being told eac h time that the check has been signed and sent to me, I have received nothing. I received very poor service re: any follow up and the fact they have not returned my money borders on theft.
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