I had used this company once before and all was well. I was aware it had nothing to do with school or charity groups and figured that didn't matter if I could get a good deal on a magazine subscription. Well to my dismay this time the magazine never showed. I called and left messages and never received a response. Looking online only turned up the complaint board so I'm guessing there will be nothing I can do to get my money back or the subscription started. I'll never buy from a door to door salesperson again because of this company with their horrendous practices.