I WAS IN A HIT AND RUN AUTOMOBILE ACCIDENT 1/10/2010. PERMANENT GENERAL WAS MY AUTO INSURANCE PROVIDER. I SUFFERED INJURIES AND HAD TO BE TRANSPORTED BY AMBULANCE TO THE ER AND LOST 2 FRONT TEETH. STITCHES WERE REQUIRED AND SURGERY AND A ROOT CANAL WAS NECESSARY TO REPAIR MY 2 TEETH. MY VEHICLE WAS TOTALED. IT TOOK OVER 3 MONTHS JUST TO RECEIVE MY CHECK FOR MY TOTALED VEHICLE CAUSING ME TO PAY FOR A RENTAL OUT OF POCKET FOR MORE THAN A MONTH. AS FOR MY PERSONAL INJURY PART OF THE CLAIM, 5 MONTHS LATER, IS STILL OPEN. THIS COMPANY HAS GIVEN ME THE RUN AROUND, LIED TO ME, HUNG UP ON ME, AND DONE EVERYTHING IN THEIR POWER TO AVOID PROPERLY COVERING MY BILLS AND CLOSING THE CLAIM. I HAVE CONTACTED THE DEPARTMENT OF INSURANCE, SUPERVISORS AT PERMANENT GENERAL, AND EVEN CONSULTED WITH AN ATTORNEY. I HAVE PROVIDED THEM WITH EVERY BILL, INVOICE, POLICE REPORT, MEDICAL RECORD, ECT THEY HAVE REQUESTED, AND I STILL HAVE NOT HAD MY CLAIM TAKEN CARE OF. I FEEL THIS COMPANY HAS NOT ACTED ON GOOD FAITH, AND I JUST WANT ANYONE CURRENTLY COVERED BY PERMANENT GENERAL OR CONSIDERING THEIR COVERAGE TO THINK TWICE. THIS COMPANY LACKS PROFESSIONALISM AND SHOULD NOT BE TRUSTED.