To,
Qatar Airways Manager Incharge
Airport Customer Service,
Doha, Qatar.
Subject:- Complaint of missing luggage containing valuables.
Dear Sir,
This is to inform you that myself (Mr Machchhindranath Yadav) and my wife (Ms Rupali Lanjewar were travelling from Doha to Mumbai with Qatar airways (Flight no. QR 200) on 9th Feb 2011.
Our bag weight seemed to be more than required and asked by airways representative to shuffle few stuff to other bag to compensate the total weight. While doing, we had to take out our one paper gift bag which was containing valuables. We continued to carry it as hand luggage and finished immigration and security check-in for hand baggage successfully.
As we were rushing for the flight, unfortunately we left that paper gift bag on the belt itself and forgot completely to carry with us till board on the flight. As soon as flight took off, we came to know about missing bag. As soon as we landed to Mumbai, we asked for the help from Qatar airways representative in Mumbai. Concerned email must have reached to you.
Missing Baggage:
White colored (printed) paper bag containing:
1. Two soft toys (one camel & one small teddy bear)
2. One small kid game (for year 0-1) containing different size of bowls.
3. One more small paper gift bag containing:
• red Colored necklace box with one silver chain necklace with pendant and two Gold biscuits (2 tola each)
• one gold chain with pendant of lord Ganesha
• One 18crt gold chain with pearl & diamond pendant
• ear-rings (2 pairs-one hanging and one small)
• One pearl necklace set in red colored box
4. One ladies goggle without case
Our friend in Doha (Mr. Jagdish Singh Didwal – Mob. No. +974-66540597) enquired immediately on 10th morning at airport where they found few stuff –(No 1 of listed above - Two soft toys: one camel & one small teddy bear), which are advised to collect and took it home. He did so. But other most valuables are still missing. After that, 3 days continuously followed-up, but of no use.
I request you to kindly make an enquiry/investigation for the above. I give full authority to Mr. Jagdish Singh for the above follow-up and assure you that he will be there for any kind of investigations needed to be made on my behalf. We will be very grateful to receive help from your side.
Thanks you in advance.
Kind Regards,
Machchhindranath Yadav /Rupali Lanjewar
+91-9920901976 / +91-9767330973