I orded Personal Antivirus on 8/31/2009, found out on the computer that it was a hoax. I called the "customer service" number because I wanted a refund, which was an option for the automated system. The $80.54 was taken out of my account on 9/2/2009. I got an e-mail from them ([email protected]) stating my refund would be credited back in 5-7 business days, on 9/3/2009. I am calling them, leaving a message every day, and still haven't gotten my messages answered back much less my refund yet. Today is 9/29/2009. The paper work staed on the top, that there is a 30 day money back guarantee. What a terrible thing to be doing to the public.

This fraudulent software broke my son's laptop. I had to reformat the hard drive to get rid of it---I WANT HIM TO GET HIS MONEY BACK!!!

Charges of $79.90U.S.D was on my Mastercard.I had cancelled this program within 24 hours as it was not usefull to meand I had uninstall it from my computor.This company faithfully agreed to re-em-burse me my full amount. However it was not on my Mastercard

I wuz charge $101.85 for a antivirus program called Personal Antivirus and I want my refund back, cause the program just dissapeared out of my computer and come to find to find out it turned out to be a scam.

Aug 9, 09 - Today I noticed a new icon on my desk top "Personal Antivirus". I did not need antivirus software nor did I download this...it downloaded itself. I now cannot go to most websites as it tells me that the site is un-safe and then offers me an option to buy it's software. I am now a prisoner to this anti-virus software. I constantly get pop-ups telling me that my computer is in danger.

I know how to find program files and un-install them, but un-install doesn't work with this program. In their agreement terms, the company provides a URL that is supposed to un-install the program, but it doesn't. They provide a customer service form to fill in which I have filled in. I also sent them an e-mail which bounced back.

[email protected]

The only contact information for this company is this e-mail address. I will now have to pay someone to take this crap off my computer.

I am beyond PISSED as this happened to me earlier this year. You can't use your computer when this crap is on it. These people should go to jail for this.