Dear sir,


I have applied for personal loan in your call center thru your executive mr. vikas whose phone no. is 9971729199. I am your existing customer of citi financial having loan account no. 15067537. I have paid 15th EMI. But when I have applied for top up then your bank send the statement of civil checking that there is no loan existing in my name at your bank . will you please confirm me that if there is no loan is showing in your civil checking report then why you are taking any EMI from me why you are dragging money of every month from my account and if the EMI is showing in my account statement then how can your bank send this statement that I have not taken any loan from your bank.

Will you please let me know your clarification they why you decline my file and can you discuss with your executive mr. vikas at the above said mobile no.

First time he told me that in your civil checking report we have not received any information of loan existing in your name but we have sent mail to our senior and that exact status will be come by next day and when I asked him next day he told me that your file is declined. Can you believe on this . how disgusting this reply.

Now I request you kindly contact me for further discussion at my mobile 9971725055


Sudesh