In 2008 I bought these personalized pacifiers for my Grandson because my daughter wanted them. At that time I was charged twice but I was very busy and didn't take the time to go down to the bank and straighten it out. I did e-mail the company with no response. In April 2009 my daughter decided she wanted more. So I purchased them for her and the baby. We got a different style. Its very cheap looking and not the ones that are on the website. The company said they had a note on the description page stating that they were changing styles at the time I placed the order. Funny, I read everything because I have been scammed on the internet before. Do yourselfs a favor and go down to Wal-Mart and buy pacifiers and paint the baby's name on them yourselfs. Three pacifiers are not worth $18.00. In my case, 6 pacifiers cost $54.50.