I was visited at my home by a lady sales person representing Pest Bear. I was very reluctant to engage a lawn pest control service due to being scammed in the past. She took my phone number and assured me that this company was very reliable and that they were the best in the business. After several phone calls over the space of a few weeks, we finally agreed to try their service. My lawn was in pretty bad shape with bear spots and I was told that I would begin to see improvement almost immediately. After 4 months of treatment, my lawn actually looked worse. Where I had green grass, I now had brown grass and the weeds were thriving on what they were spraying on them. On two different occasions I called and complained, and they scheduled to have a supervisor come and evaluate the lawn. I stayed home on these two different days and no supervisor ever came or called to cancel the appointment. After four months I called and cancelled the service, but the technican came anyway and started to spray the lawn. Fortunately, I was home and was able to stop him. He insisted that he go ahead and at least spray the back yard. I insisted that he get in his truck and leave. I was billed for the last service, even though I feel that I was paying for nothing, I paid that bill. This is absolutely the worst experience I have had in lawn pest control. For the monthly fee they were charging I can purchase all of the chemicals and fertilizer I need.