This company is a joke. I went out with them last year as a first year and thought it would be a great summer. But the management was a joke. the office messed around too much. Nobody took me under their wing to try and help me out and be successful. They put us out on our own to try and do it ourselves. I was with them a month and then went with a different pest control company and learned the business and killed it. So if youre looking to do door to door and be successful and actually make money, do not go with this company. Too Shady and they dont care about employees or helping out. Hope this helps some of you.

Company provides very poor pest control service. For insects they simply spray around once a quarter and rely on you to call them of insects are present. I find that typically you would require to call a few times a quarter for them to come and re-spray; they will only spray once a quarter if you don't call them back. For rodents they simply don't know how to catch them. I hired them and for two weeks they couldn't catch a single rodent. I hired one of their competitor and they caught 6 within 24 hours. Furthermore they advertise that they will look for penetration points for rodents and recommends ways of fixing the weak spots. For me they barely looked around the perimeter of the house and only recommended two spots, one of which was a hole 8 feet high on a vertical wall, which turned out to be bird excrement. The competing company found 6 weak points including a large gap between the walls and the concrete foundation in the crawl space that EcoFirst never looked for and thus never found.
Upon received an invoice for the service I tried to negotiate a discount with the company but they wouldn't do it, claiming that they provided services as agreed to in the agreement. They are basically a poorly performing, misleading, marketing-based company. They employ poor business practices to gather customers and then provide poor services and no customer service whatsoever. Stay away from this company!

These people have NO idea what a Guarantee is! They use the word but they don't actually guarantee anything! The commercial says that If the customer isn't satisfied they aren't satisfied. BULL!!! Do not waste your money!

I received an initial treatment and a week later more bugs! Had to call for a second treatment 1-2 weeks later, more bugs! I didn't even have an infestation and they couldn't even help me with that. Sad! I saw absolutely NO results! They have a 30 day (so called) guarantee, so they will keep coming back within the 30 days. However if you are still having problems after that, too bad for you! So they don't really guarantee that their treatments will actually get rid of any bugs, they just guarantee that they will come back as many times as needed. Who has time for that? Not to mention that on the first treatment day, I left work early to be home for the 4:00pm appointment, and the bug guy didn't show up until 7:30!!! So irritating!

The guy that actually came to spray was actually quite nice, but he didn't seem to be very knowledgable about the type of bug I was having problems with. Then I called a third time for another treatment and the Lady at the branch office had the nerve to tell me that because I was 1 day past my 30 days, they would come back out as a FAVOR but are really obligated to! Unbelievable!!

When I made the initial call to Orkin, the sales person was talking all this crap about doing everything they can to rid me of the bugs and that they would help me find the source of the problem. Getting someone to help me locate the problem was what I was also hoping the "Expert" would help me do. They don't seem to know too much more than you do. All they focus on is spraying some watered down crap and taking your money. I could have gone to the store and bought some spray myself and done better than the results I got from the so called "Experts".

Save yourself some time and money. Call a local exterminator that has a REAL guarantee on their work!