We took our 6 month old cockapoo in for his first grooming experience and we told the woman who checked us in specifically that we wanted him to remain shaggy, he had about 4" of hair and we wanted 1/2 of the length cut off. In the US, that means 2" should be cut and 2" should remain, right?

Nope...our dog was shaved!!! On the paperwork I signed, there were instructions for 1/2 of his hair length to be cut. We said that we did not want him to have the poodle cut (cockapoo is half poodle, half cocker spaniel) but they took him and just did what they wanted. He had "slippers" on his feet, they were shaved also.

He seems completely traumatized, hid behind our recliner chair all afternoon and now he won't stop dragging his butt across the carpet because it's completely exposed instead of having some of his hair covering it like he's been use to since being born.

The manager wasn't there so we're taking him back tomorrow with pictures of what he looked like before the massacre and pictures of what he was supposed to look like after the grooming. I'm really, really mad that they just did what they wanted after being instructed to not use clippers but use scissors instead to preserve the length of hair.

This is our first dog and our first grooming experience and will most likely be our last. I will cut his hair now if I have to but I will not have him go through this again. He seriously does not even look like the same dog, I had to check his tag to make sure he was ours!!!