I took my dog in to get groomed and saw petsmart offered nail painting. I knew it was a dumb idea but I was doing it to make a point to my B/F to get the dogs nails clipped on a regular basis. My dog went in at 5:30 & I got a call at 8:30 saying shes ready to be picked up but her nails are bad. I asked what they meant and they said I should just come in and look. I picked up non-acetone nail polish remover on the way just in case. I got there and saw her nails were a disaster. Polish on her fur, the nails weren't fully covered. I asked them why they kept going if the first nail was not working out. They didn't have an answer. I said FIX MY DOGS NAILS. They said they didn't know if they had the remover they needed and they weren't sure if regular non-acetone remover was toxic to the dog. I told them to figure something out that my dogs nails can't stay this way. After 45 min they had sort of removed polish from one foot. I found out they were basically scrubbing her feet with a brush for 45 minutes, I told them to stop torturing my dog and bring her to me. She was so stressed and scared and cold from being in water for so long. I said they had to call their general manager and the head groomer and figure out the safest way to fix my dogs nails and i would be back the next day. I noticed my dog was having a hard time standing up straight and she was limping on her front left foot. I took her to the emergency vet where they said she needed pain meds for overly worked and sore feet. I returned to petsmart where another groomer with better customer service helped me carefully remove the rest of the polish. I left a receipt for the vet to be paid by the store and I asked them to remove the nail polish from their shelves and list of services as they are not properly trained. I have not received reimbursement and the product is still on their list of services. DO NOT GET YOUR PET GROOMED AT PETSMART WOODLAND HILLS. THEY ARE POORLY TRAINED AND EXERCISE POOR JUDGEMENT WITH ANIMAL SAFETY.