PetsUnlimited.com

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Category: Family & Pets

Contact Information
United States

PetsUnlimited.com Reviews

September 22, 2007
Fraud and cheating!
Pets Unlimited.com is taking $5.95 from my credit card account monthly. I did not want this service for past year. I call the 888-582-6222 number and a recording refers you to www.petsunlimited.com to cancel the account but when you try this, there is no such web site. I see that I am not the only person who is being robbed by this company. Please help or advise smb!
September 19, 2007
Cant get into the site!
They keep taking the money, cant stop the payments by the bank, and still cant look at the site. Want to get rid of them. They keep sending emails, but you cant answer them.
May 13, 2007
Scam company - please don't use it!
I signed up in May of 2006 with a free account. I kept getting messages that there were people trying to contact me with information about Pekingeses to sell. However, I couldn't see their information until I paid the $14.95. Once I paid the $14.95 I tried to contact those who had apparently tried to contact me and they never replied. I kept trying to seek out other puppies and the ads were so old that the puppies were always gone or the people never responded.

By this time, I gave up and went to another website where I was successful in finding our new puppy. The name of that website is puppyfind.com. They were wonderful to work with. Out new puppy is healthy, beautiful and so much fun. I would definitely use them again. I paid a fee and once the fee expired - they did not charge me again. It was up to me to re-apply. The way you expect it to work.

PetsUnlimited never ever contacted me again after I paid the money to advise me about other puppies being available. Since I had already gone to another website I totally forgot about them. Then I suddenly remembered when I saw that they had charged me again for $14.95. I tried to contact them, but all you get is the recorded message. I went to the website and they do have a statement at the bottom of their "faqs" page that if you do not cancel they will continue to bill you.

I strongly advise you to NOT use this website. I was enticed to spend the money to join if I wanted to respond to the scam e-mails, and once I did I could never contact them. Then they had the audacity to charge me again. It does say in the "faqs" that if they charge you that they will not give you a refund. Too bad for me to learn the hard way!!! I am obviously not the only one. I hope more people post their experiences and warn other people to NOT fall into the same trap.

I hope this helps.
May 7, 2007
Deceptive business practices!
This complaint concerns the Internet website "PETSUNLIMITED.COM" I would like to warn consumers who want to use these services of their Site Use Policy.

On March 9, 2006 I paid $14.95 for a membership to join PetsUnlimited.com. I wanted to purchase a two year old female miniature poodle for a friend. This never happened. I never found one for sale.

One year later, Pets Unlimited charged my credit card $14.95 once again. I called the phone number listed by the charge on my credit card statement and got a recording. The recording informed me that the charge was for another year of uninterrupted service and for my convenience! To my surprise, I had authorized this transaction and unknowingly agreed to this automatic renewal when I first joined. I now know this is true because I found it written in fine print located at the end of their "Site Use Policy" and "Terms of Service" on their Web Site Agreement.

Most people never read the legal information contained in agreements for several reasons. For many it is hard to understand and everyone knows its sole purpose is to protect the company and not them. My complaint is that Pets Unlimited knows all to well that the general public will not read their Site Use Policy. They can legally get away with charging your account and it is not right.

In my opinion, any company who practices doing business in this manner is despicable!

CONSUMERS BEWARE...

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