this problem has been going on with my phone for over six month one minute it working and the next minute it's back out again. my husband took off to day may 27.2008 because some one was due to come outafter no one show up then they tell that there record show that he came out at 4pm i then told him me and my husband both were here and no one showed up and he then say he did not has to come to your home he could of fix the problem else where. All i want is my phone to be fix since i receive a bill each month for the same price.