Photo Video Network

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1 stars
(15)
Category: Services

Contact Information
271 US 46, Fairfield, New Jersey, United States

www.photovideonetwork.com

Photo Video Network Reviews

brooklyng1rl May 5, 2010
WORST PHOTO AND VIDEO SERVICE
BEWARE! Stay away from this company. They are the worst wedding photo and video studio. Their quality is very unprofessional. Their customer service is really bad. Once they get your initial deposit, they extra services for additional charge. If you don't accept, you'll never see your pictures. They'll charge you extra to edit the video and it was suppose to be included. They lie to you and twist your words around if you're lucky to get somebody on the phone. You end up paying more than what you would pay to a decent photographer and video and you get very bad quality photos and video.
SAQ April 26, 2010
Photography
I do not recommend this network to anyone.

Luckily, I checked online before meeting with a representative from this company. I read horrible reviews! So I called to cancel my appointment, only to have the manager please with me to meet with the guy who was already coming over. So I said okay.

I have never seen such an unprofessional presentation before. The rep was in my living room for not even 5 minutes before he left. He had no information about photographers or cameras used - saying, "I'm not the photographer, I'm just the rep." He didn't even have a price list for me - no business card, no flyer, no brochures... and looked like he expected me to just book services right then and there for the prices he had listed on a laminated card. He said he'd "get a flyer and send it first thing Monday morning." I got nothing in the mail, and I never got a phone call.

It's amazing how the rep goes on about being accredited by the BBB - if you look them up their rating is horrible.

To top it off, the rep kept telling me that he couldn't believe I didn't have a photographer yet, ebcause he was booking for next years' weddings already, and that I wouldn't be able to find anyone. I told him I talked to quite a few photographers who were available.

They probably picked up the fact that I was onto them since I never heard from them. I feel really bad for the people that get conned into their services. BEWARE and ALWAYS look up references.
Carrie F. 4176 March 22, 2010
Wedding Photos
DO NOT USE PHOTO VIDEO NETWORK!!! THE WORST PHOTOGRAPHER'S EVER...NASTY MANAGER WHO TREATS HIS CUSTOMER'S LIKE SH--T!!! NO REGUARDS FOR YOUR SPECIAL DAY! THEY ARE A BUNCH A LYING SALES PEOPLE WHO HAVE NO BUSINESS BEING IN THE PHOTOGRAPHY BUSINESS!! DO YOURSELF A FAVOR...STAY AWAY FROM THEM!!!
I HAD 380 PIC TAKEN THE DAY OF MY WEDDING. THEY CAPTURED 0 PHOTOS OF ME AND MY DAD WALKING DOWN THE ISLE, NO PHOTOS OF MY HUSBAND AND I HAVING OUR FIRST DANCE OR OUR SPOT LIGHT DANCE, 1 PIC. OF ME AND MY DAD DANCING...HORRIBLE! NO PICS OF MY INVITATIONS, SUN SPOTS ON ME ANS MY HUSBAND FROM BEING OUTSIDE (WHICH CAN NOT BE CORRECTED)...HORRIBLE!! JUST HORRIBLE!!
Photo Video Network - scamers March 22, 2010
Dirt Bags
Please Please Please do not ruin your wedding - DO NOT HIRE PHOTO VIDEO NETWORK. My wedding was on March 6, 2010. The photographer NEVER SHOWED UP, it was horrible, I cried so much. We called them and waited for the dam guy to show up and he never did. Almost every single guest had a camera so we went on with the wedding.
On the next day we called PVN, they were rude and said that photographer got sick and that's why he was not able to come. But they would still not refund my deposit. I am not even sure what to do. Can somebody help please...
Badboy2009 February 6, 2010
poor service/ very late for wedding/ no voice during church cermony
the video tech was late for the church ceremony. He finally arrived when my wife was walking down the aisle with her father. then he forgot to be the record the voice for the first 25 minutes of the ceremony. The ceremony means the world to me since it was our wedding day. Complaint to BBB demanding a full refund.
Case is in Small claims court.

WARNING DO NOT EVEN THINK ABOUT HIRING PHOTO VIDEO NETWORK...SCAM ARTIST FOR SURE!!!
Lissette Merino June 30, 2009
Scammers and thieves
They are complete liars and scammers! When the representative Ralph came to our home he completely lied to us. All he wanted was for us to sign the contract and give him a deposit. I asked him about both the hours and proofs and he straight lied to me. I told him that me owning the proofs and copyrights of my pictures was very important to me and he stated that I did. Now months after I signed my contract, I find out that it was a lie! I have to pay them $500.00 additional for my proofs! I am outraged, especially since they would not speak to me until I paid my second deposit. I am now a month away from my wedding and it's supposed to be the happiest time of my life, because of such unprofessionalism and rudeness it is a nightmare. They also want to charge $720.00 in overtime. It is ridiculous. I really regret signing with company and placed a stop payment on my credit card because they do not deserve to get paid! Spare yourself and don't use them!
unrealanddissapointed June 29, 2009
Very dishonest and rude
My event was June 27th 2009. These people are very unprofessional and LIARS. Let me start by saying they said everything in the book to make the company look very reliable. I was told that they travel in two's by their representative Ralph that came to my home to speak to my husband and I. the reason for this was that if something happened to the first photographer they would have a backup. Ralph assured me they were never late. Well on my wedding day the photographer was one hour late then lied to the Manager Tom Rizzo who was very rude unprofessional and dishonest and said my priest was late! I called tom the day before my wedding when I noticed that he had taken entire balance outof mybank account then when questioned he lied and said I circled full amount even had the audasity to fax me the paper with the amount cirled which means he went as far as to circle it himself!! I will be reporting them to the better business bureau after several calls and Tom Rizzo-the manager hangin up on me...
Unhappy Bride June 15, 2009
Liars and Thieves!
Our account rep was Tom, who lied to me before my wedding to get me to add on an extra hour, gave me one price then doubled it after the wedding and held my pictures hostage until we paid. The manager refused to return my phone calls, then when I wrote a letter to the owner, the manager finally called me and then told me I was a liar.

I decided to be professional and deal with these people so I could get my video and photos, I had to take half a day off work because they refuse to do weekend or evening appointments, so I went there on 4/6/09. I just called today because Tom told me it would be 6 weeks (it has now been 10) and first he tells me it was never ordered because it was never finalized, then he backtracks and tells me he was wrong it's ordered, but it will be another few weeks.

I have never in my professional or personal life had to deal with such incompetence and horrible customer service. I would never recommend this company to anyone.
jane May 27, 2009
LIARS/DO NOT USE/BEYOND UNPROFESSIONAL
This company should be ashamed of themselves. They lie, lie, lie and will say and do anything to get money from you. They called me several times to try to meet with me to show me their wedding photography packages. Finally we met with them on a friday night at about 7:30. The rep showed us a package that he said included a photographer for the entire length of the wedding, unlimited proofs that I could print myself, I specifically asked him about any markings, and he said no, he couldn't brag enough about how good they were and how highly accredited by the Better Business Bureau they were, and how lucky we were that they still had our date open. It all sounded great so we signed up and gave him a $400 cash deposit. Right after he left I turned over the "contract" that we signed and there was a whole other side that he never showed us, so I started to read. The contract was for 6 hours (my wedding coverage needs to be about 10 hours) and it specifically says ALL PROOFS are watermarked. I was very upset and looked them up on the BBB, their "high" accredation is a C and they had over 100 complaints filed! I knew they weren't there then, so I called first thing in the morning. The guy that I talked to said he couldn't cancel, I'd have to call monday and tried to offer me an extra hour to get me to stay. He said he'd email me something anyway - even though I told him no. (He never did). I called first thing monday morning, and was told the person I needed to speak to was on the phone, he'd call me back. 3 hours later I called again, this time the guy that answered said, oh, the girl was supposed to tell you the person you need to speak to isn't in yet. He'll call you as soon as I get in. 3 more hours go by and the guy I talked to on saturday morning called to ask if I ever got his email about the extra hour? I said no and AGAIN asked to talk to the person in charge of canceling.. He told me "it sounds like you're getting an attitude with me and I'm not going to have that".. These people are actually crazy. I said you know what, forget it, I'll just go there tommorow and talk to this "mystery" manager... Miraculously I got a call back 10 minutes later! The manager refused to give me a refund, no matter what and offered a "store credit".. when I finally received that, it was only good towards another package the same price as my old one... in other words.. nothing. I have filed my own complain with the BBB because the way I see it, they actually stole $400 from me. They lied to me about what was in the contract, therefore it's not valid. If they were a ligitimate company, they would have just given me back the money no questions asked- I called litterally hours later.. They are scam artists, liars, rude, unprofessional and have no place doing any kind of business. All I can say is DO NOT USE THEM!!!
Zahra April 11, 2009
Dishonest and Rude
Photo Video Network is an unethical company. Please do not use their services. The salesperson lied about what we would receive in our package. The account manager charged us for services we did not want and then held our pictures until we paid the additional amount. And the photographer was rude. I strongly recommend anyone who has had a similar experience with them file a complaint with the BBB too.

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