Iam so disgusted at pnp, i went to pnp bought a few things and went to pay, when i got to pay my 1st transaction declined i was like i have funds in my acc so the lady brought a mobile swipe machine and what would you know it went through. So a few days later i checked my bank statements and to my surprise bought transactions went off my account. Incl the declined transaction. The same sunday i went to pnp spoke to a guy and he promised it would be sorted out, a week later nothing!! So i go in again 4 the second time told them the problem again nothing happened! And it was the second time i was promised they would call me back regarding the matter the 3rd time i went back still nothing! I just want to know does pnp intend giving my money back because this is truely theft!!!

On Friday the 26th of February, I went to Pick n' Pay liquors to purchase a bottle of wine, as I couldn't find that certain wine, I asked an employee by the name of Zulu for assistance, I told him that I was looking for a bottle of natural sweet red wine(I was standing in the white wine section and had found nothing in the red wine section), he told me 'here are all the wines, can't you see them?'I replied that I was looking for a specific brand and could not find it on the shelf, he then asks me, 'Can you not see it on the shelf?', he then proceeded to fetch it from a box and handed it to me with attitude then he says, 'do you not know how to say thank you?'Then I told him that he can't expect me to say thank you when he was being rude, he then started to swear at me in zulu and threatening me saying that he would come after me(mind you, this guy's eyes were very red, therefore he must have been drinking on the job). I think Pick n' Pay should be aware of the kind of people they employ and those people's attitudes and if an employee is drinking on the job, especially in a liquor store, that's not a good look.

On Sun 06-12-09 i went to purchase a few consumables at Athlone Park Pick n' Pay and in I am normally a person who checks expiry dates but thought that Pick n' Pay being a reputable store will not stock expired goods... I WAS SO WRONG! While driving back home I was drinking the naartjie Twist cooldrink I purchased and spilt some. While cleaning up ; to my DISGUST I noticed the expiry date underneath the can, 30 Nov 09. I was peeved. I paid for those expired goods and I wouldnt even sponsor poor people hampers with such stale goods let alone pay for it! Even the bread on the shelves read, use by date 08-12-09, and on fri I purchased bread at my local garage with a sell by date, 07-12-09. Athlone Park Pick n' Pay store is not very busy and I doubt the managers even check stock, it is a dumpsite and i wil now advise relatives and friends who reside near and in that area to NOT shop at that store ever! No matter the desperation, travel and get fresh stock. It may be a few days old only but where are your principles and policies?How unhygienic, imagine if it was another edible item that made me ill?? Filthy sty of a store, clean up your act and store its disgusting.

I wish to complain about the absolutely disgusting state of the tills at Pick n Pay Heathway. The place where you pack your groceries on the till was absolutely filthy. When the tiller was told and asked to clean the till area she responded with a bad, could not care less attitude. Its appalling that customers have to receive this bad service and bad attitude.

As you know, I am not a great fan of the PnP Mini Market at Lakefield Square. Today, I again tried to get Ciabatta rolls (6pack), again none in stock (happens often, I guess the guy who does the ordering does not comprehend that if the product is constantly out of stock, it actually sells?). Tried to order a few packs. Went to the 'manager section' (no manager or supervisor in sight anywhere). Two staff were busy doing whatever they were doing. A cashier walked past me, made them aware that I was standing there, no response. I then said ME IS A CUSTOMER, still no response, they continued doing what they were doing. I then asked the female staff (NOT a 'security staff') what her name was. She did not respond. I had to ask her SEVEN TIMES, the last two times I asked whether she was refusing to give me her name. Her name is Abigal.