The staff at the Campus Square branch are extremely rude and unwilling to assist in general. There are more people standing around, holding hands and having their own good time, than available pay stations or assistance on the floor. Even the Manager (supervisor) on duty doesn't care much.

Yesterday customers had to wait in line while an employee took her time paying and chatting to the cashier on duty and the customers were ignored. Worst of all is the employees have bad attitudes when customers dare say something.

This is just 1 instance, these type of scenes happen daily in the specific branch.

The 'fresh fruit and veg' doesn't last long and sometimes it smells bad in that department, that looks chaotic most of the time.

Overall stock disappointing. It's a pity that the area is only serviced by 1 Pick 'n Pay in the area!

I have so much to complain about with regards to Pick 'n Pay Hypermarket Norwood Mall.I have been shopping there since I was a little girl but lately I have alot to complain about.Firstly if you buy a ready made meal it is because you have no time to cook & expect something nice.I bought a big portion of your ready made chicken curry from your deli & sat down to eat it for dinner.All there was, was chicken bones, skin & fat blobs, I was & still are disgusted & the price was blady expensive too.I bought a pack of cinnamon buns that came with a caramel sauce, the date was still right, they were as hard as rocks & extremely dry that even the caramel sauce could not help the dryness, I ended up throwing them all away, they were terrible.How come Woolworths have their own brand of decaf coffee which is R29-95, goes off the shelf for a while as they are out of stock & need to get the coffee beans.It comes back onto the shelves a couple months later at the exact same price of R29-95 but Pick 'n Pay's prices go up daily, it is really ridiculous at the way ur prices just keep shooting up & you are ripping us consumers off who hardly have any money! I am so angry & dont want to shop at your store!

Why do we have to pay for fresh food you presumed is cooked today and yet it must have been cooked yesterday. I went to pick and pay steeldale as I have always found them to be the best out of the pick and pay's in the South for cooked chicken, I bought 3 chicken they are so dry you cannot consume them they even have a floury taste its so over cooked its shocking to think you have to pay for something that is that bad wake up Pick'n'Pay I bought them as it pays me to buy cooked chicken it saves on the electricity bill and I also had people for lunch and a meeting.

I am so angry as this is not a situation you want to get into when you have people.

I was in the Hyper at Ottery last week. There was an announcement over the public address which said that prawns were going cheap. They were ringing bells etc. I had already been at the fish counter and wanted some fresh fish, yet the counter hands just stood looking at me. I was the only person there, so I thought, just move on, they are not interested. When I heard the announcement, I went back and took 4 packets. When I wanted to cook these I noted that a sticker was placed on the top of the manufacturers label. Pick 'n Pay's label said the weight was 750g and the manufacturers label stated 600g?? I await an explanation!

Went shopping at Pick n Pay. About 40% of the items that I picked, I couldnt find pricing for. Then I had to search for someone to help me. Then I was made to wait about 10 minutes for a price for one specific item. This was unacceptable. My shopping time could have been less 30 minutes if labels were correctly placed and staff was within a close vicinity in their departments.