I was unhappy with the quality of the pictures that was tooken on 05/19/2010. If you look at the pictures. They were snap as if he was in a rush. None of the pictures he snap has me looking like I was ready to have a picture taken. It was a rush job and the lighting was very bad for a person of my complexsion. The lady who was also working that day took over my session so that Robert could begin another session with some customers who just arrived. I told her I was not happy how my pictures turn out. She convince me and I that the pictures would be touch up and they would not appear the way that I was seeing them that day. She assured me that I would be happy with the quality of the pictures. I also told her that I only had a certain amount of money to spend. It was best that I purchase one of the poses. I felt as if I was force to buy more poses I know I could not afford. She fininally convince my friend to put a down payment on a bigger package. Now I'm in a situation where I'm unhappy and can't afford the pictures.