I took my son's (2 1/2 & 5 months at the time) to get their Christmas pictures done. I scheduled online for a 3:30pm appointment. I showed up at 3pm & the whole area where the photography center was, was packed so I stood back & waited for it to die down. Plus I was waiting for my husband to arrive & was worried if I told them I was there early, they might get me in early. WRONG. My husband called around 3:15pm & said he was in the parking lot so I got in line & told them I was there. The associate told me they were currently on their 2:45 appointment, after that they had a 3:00pm appt, a 3:15 & then my boys. Keep in mind it was about 3:25 at this time. The kid in the back for the 2:45 appt was screaming & it took forever to get done. The associate told me their corporate office was booking people every 15min, so they were a little behind. Do they really think you can get quality shots in 15min & then expect people to buy a lot of pictures?? The 3pm appt was a family w/ mutiple adults & children. When one of the ladies w/ that party heard the 3:15 never showed up, she told the associate she wanted that appointment. She saw me w/ 2 little boys & just tried to take the appointment right in front of me! By the time everybody was done it was nearly 4:30 & my boys were fussing (they were in great moods when we got there). Our photographer, was very nice & she came out & got us & that same lady told her she wanted the 3:15 (keep in mind it was 4:30 now & this lady didnt even have her own appt, she was w/ another family). You could tell the photographer was kind of annoyed by her too so she told her she'd take her but started rattling off all these additional fees & that specials couldnt be used so that lady changed her mind (thank goodness!). We got back there & the pics were cute, but did not capture the true personality of the kids b/c they were fussing. I didn't bother doing outfit changes like I planned on & only got a few poses. I came out & was just so exhausted & another lady kept me there for an hour trying to sell me stuff. I was cranky, there were only like 5 pictures to choose from & I just wasnt in the mood. That lady was very pushy & annoying. I didn't end up buying much. Which is stupid on their part. Had they scheduled their appointments better they would have had happy babies, more poses & more $$$$ spent!! NEVER AGAIN!

I was told I could view my photos online. I wen to the website given and was not able to find where to view photos. I called the store they did not know what to do or where to go. This made me very upset!

Due to my previous experience, I will NEVER have pictures taken there again or refer a friend. I am very irate and agitated with this company and their unprofessional employees. On Feb 25Th I took my sons a 1yr and 3yr old to get spring pictures taken at a Picture Me Portrait Studio. I had a appointment schedule for 3:00 that afternoon, when I got there I was told that they couldn't take the picture because the camera was broken and they are still waiting on a piece to fix the camera. I asked why no one called to tell me that the camera was broken the young lady then replied that "she didn't know" and look in the files then pulled out my appointment form and said they had the form in the wrong slot. she then went on to say that if I could get across town to another studio that I could get me picture taken there if I hurry.

So I got my kid and put them back in the car and went to the other studio. when I got there I had to wait about 1hr to a hour in a half before the pictures were taken, by that time my kids were agitated. After the pictures were taken I paid in full and was told that the pictures would be available on march 5Th. on a Thursday So on March 5Th I waited until 4:00pm to go pick the pictures up. when I got there I was told that the pictures weren't there yet and they will call me when the come. I then asked again why didn't someone call me to tell me that the pictures weren't there and again I got a "I don't know" were sorry. I then informed them that I was going out of town and that I need those pictures to give to family. At this point I'm upset that twice I have been given the I don't know deal and I waited gas to do something at the fault of this company. So I called corporate office in regards to this matter and was told by a young lady that the pictures were in the process of being printed and will FedEx to the branch and she will then have them FedEx to me at my vacation address on Monday and that I should receive the pictures no later than the 10Th of March. So it's the 12Th and I called corporate office and was told that my pictures have just being sent out. I advise them that it has been 15 day and I wanted to cancel the order due to the unprofessional service I have been given and the length of time that it is taken to get my photos. I was advise that they couldn't cancel the order because the pictures has been sent out. I asked if I could bring the picture back for a full refund I was advise that they couldn't refund me the full refund but they could do half because the pictures were mailed to me by regular mail when it was suppose to be FedEx.

I have advised my friend and family of this matter and they will not take picture there again. will I never refer anyone and will advise everyone of my services.

First off, let me say that my name is Stephanie Gates and I WAS a studio manager for this piss poor company for almost 5 years and it didn't start getting pissy until a trashy ass, inbred bitch name Cheryl Kerly took it over. She has got to be the FAKEST BITCH I have ever encountered. These bitches do nothing but smile in your face and talk shit behind your back. This studio is 10009, in Sikeston, Mo. I have busted my ass, spent countless amounts of my own money for props and other shit that they won't send or provide. They want you to do the impossible- book a minimum of 10 appts. a day and shoot at least 10, then on top of that they want you to "treat this like your own business". Fuck that! For a measly 12.00 bucks an hour, Bitches please! The shit they ask you to do-astinine! That tramp Cherly sent me an e-mail and told me that if a butt isn't on the table at 10:30, then drag one into the studio- how preposterous is that. The only thing in Wal-Mart at 10 in the morning is old people and the associates. How in the hell do you do that. Strong-arm an old ass lady and force them to take the pictures and then sell the gereatric a 199.99 collection, oh what a wonderful deal- 2 collages come with that right? If you guys didn't know, this company took over this shit without realizing that people don't come to Wal-Mart for "quality" pictures- they go elsewhere, where photography is a priority. This shit is a joke. All they want you to do is push around the old pictures and that stupid ass paperwork. Come on now, they act like this is real photography. They try to keep track of this shit down to a science, for what? These studios are to small to put your coat in let alone the ignorant ass filing system. Do they realize how many people come just for fun. They don't take this company seriously and they shouldn't. I'm gonna do EVERYTHING in my power to hurt this bullshit ass company, they will feel me-just wait. I know EVERY SINGLE Customer that walks in that damn door and I will let them know what kind of bullshit that goes on! These bitches will be sorry and like I said, that studio will take a hit like they've never seen. And I hope they read this. That's why i put my name on this because I want one of them to say something and when they do, It's on and poppin' . Which I expect some replies, but will one of you bitches have enough guts to put your name- full name and where you're from? I dare you!

I have no complaint. I think she was great with my daughter and son. She was patient and friendly. She helped me out with the best offer for my money with the pictures.