Picture me/ Walmart
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Category: Other
Contact Information Salem, Illinois, United States
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Picture me/ Walmart Reviews
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ksb
December 15, 2008
Bad Customer Service
I took my grandchild to Picture Me for Christmas photos. We had an appointment for 2 pm. We were not seen until after 3:30. Very unprofessional, and they even took someone ahead of us who didn't even have a scheduled appointment. I have never seen such unprofessional people in all my life. What's the point in having an appointment if they're not going to keep it? Very frustrating STANDING there with children, and only enough seating for 2 people.
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May 11, 2008
BAD SERVICE
Person who took my call booked me on wrong day for photo shoot, then had thenerve to be smart and rude telling me I could wait for 1 1/2 hours!! Called walmart manager Cheryl and she gave me a cell phone of district manager. I called that only to get another rude person who was pissed that I had their private cell and started going off becase I had their cell and started demanding to know how I got the number, who gave it to me, and where they were at. Great way to handle a unhappy customer!!! At this poit I was even more pissed and I called the employee who scheduled me wrong a dumb ass. She started screaming about my laugage and hung up. Can't wait to do busniess with these people again!!! I called Walmart later to say what had happened and they said that the employee said that she had said Sat was full and said she was booking me on Sun. A complete load she made up to cover her a)). Sears was happy about it because they got a nearly 200$ order. I will advise everyone I know never to go there.
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