PIMA MEDICAL INSTITUTE
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Category: Education
Contact Information
Mesa, Arizona, United States
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PIMA MEDICAL INSTITUTE Reviews
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Rclaypool
July 21, 2011
Admissions
I was at Pima Medical Institute today meeting with the Medical Career Specialist Wendy Naylor she was degrading me when I told her I was graduating with an Associates of Arts degree she said what does that have to do with being a physical therapist assistant, little did she know I was taking the prerequisites for transferring to ASU for there physical therapy program . She never bothered to look at all the medical classes I have taken. I also have ADD a learning disability when I told her this after I was taking the reading test she was upset she said " anyone can just say they have a disability when you where at MCC did you have to provide proof of your disability." I said no they just accommodated me. She was rude and I did not like her condescending tone of voice. I do not want to go to Pima Medical School because of her.
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Mershu
June 13, 2011
bait/switch unprofessional
I am sharing my husband’s story as fair warning to anyone considering attending PMI (Pima Medical Institute) either as a nurse or in any of their other classes.
My husband made a mid-life career change in 2008 and wanted to get into the medical field. He didn’t know exactly what he wanted to do, so it took an expensive Medical Assistant course at PMI. He graduated top of his class, received much praise from all his instructors for his positive attitude and extra efforts to make everyone attending the classes love being there. He quickly landed a position at Cigna.
After working for approximately one year as an MA, he decided to further his education and wanted to pursue the nursing field. He was encouraged to take a 1-1/2 year long course schedule to build upon his MA and get an associates degree in Healthcare Management (which he was told would give him all the pre-reqs to apply for the nursing program at PMI). Again he graduated head of the class. Then went onto apply for the nursing program with a 97% on his HESI test. The counselors said he was the poster child of PMI.
Today he went for his final interview with the Nursing Director at Pima, Mesa. He got an angry instructor that had NOT read any of his file, she seemed pissed-off she was even doing the interview. She talked DOWN to him about all his education being just from PIMA (the school she is teaching at) and said she didn’t see any other college transcripts in his file. She had no clue that he had been working in the medical field for 2+ years, and only seemed to focus on his MA course, not the additional course load to get his associates degree. Additionally, she was asking canned questions and seemed to have no interest in getting to know a possible wonderful student that would do great things – just doing the basics to get through the interview.
He was then told by the nurse instructor that unfortunately his classes with Pima were not valid as prerequisites for Pima’s own Nursing Program - that Pima does not issue enough credit hours in those classes to make them acceptable as prereqs. ?!!?
Pima had encouraged my husband to take the HC associates, indicating it would be helpful to get him into the nursing program for 7k, while he could have just taken the pre reqs. they offer for 2.5k.
We feel cheated by Pima. For the last 3 years, my husband gave the best of himself to the school getting exceptionally good grades and paid their outrageous tuition … For what? Obviously nothing they promised to sell these classes to the husband turned out to be true.
Be warned.
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Just Ask Me 2011
May 14, 2011
Leadership
Here's the email I sent to Pima Headquarters (No reply btw):
To Whom It May Concern:
I'm emailing to inform you of a surreal, hostile, and extremely disappointing interaction with Nancy Laetsch, Medical Center Specialist at the Pima Seattle Campus.
I'm an Assistant Professor at a University in another state and am considering a professional change in order to live in Seattle with my fiancee. A health degree in a vocational field would allow my personal life to be less tied to my current specialty.
When making an appointment earlier this week, I explained to the Seattle Campus point person of my situation. I explained that I was busy traveling and wouldn't be in Seattle until late Thursday evening. The Seattle Pima campus booked me an "audit" appointment time because of the unusual circumstances. I was promised an 8AM appointment.
Today, I arrived on campus for my 8AM appointment about ten minutes early. I filled out paperwork and was asked to wait.
Eventually, Nancy Laetsch arrived late, with another employee. Waving dismissively at me in a no, up and down fashion (far from a friendly hello wave). Nancy Laetsch said, "____ you're funny. I know you got my messages!" Nancy Laetsch's loud, degrading tone, was surreal and shocking. I felt humiliated as sat in the waiting room in with other people starring at me.
Well after 8:15AM, Nancy Laetsch finally called for me (from in her office; yes, her loud voice traveled from her office down the hallway then to the waiting room). Much like an enraged, bad parent to a child, I was yelled for, not invited or asked in any neutral sense. Is this the Pima way? To belittle, attack, and infantilize?
Having never met Nancy Laetsch, let alone seen her office, she led me to her office with a belligerent and arrogant tone - not a greeting, handshake, or any eye contact. Yes, I had to follow her loud, demeaning, voice to find her office.
As I took a seat in her office, Nancy Laetsch re-stated, "___, you're funny." Her glares were personal and mean. It appeared that Nancy Laetsch might have a problem with diversity and working with the public.
When in her office I stated that I didn't appreciate being called "odd" and she became even louder and more adversarial. Nancy Laetsch then restated that she called me "funny, not odd".
In the above context, I was "funny" either because I was laughable or odd. Regardless, both meanings are insulting, offensive, inappropriate, unwelcoming, and when coupled with her tone, pitch and mean glares (when we finally had eye contact)- it was hostile, belligerent, and worse than rude. If you have, or do, receive complaints from other employees about Nancy Laetsch's behavior, she might be a liability in another sense. This is further documentation.
Please know I even tried to calm Nancy Laetsch down and reset the conversation in hopes that she'd realize how unprofessional and hostile she was behaving. I apologized to Nancy Laetsch that it was perhaps a "bad time" for her and asked for some paperwork on the program. She refused, saying "my hands are tied "and proceeded to blame me for showing up and called me "funny" again.
I got up and left her office, promising to contact headquarters about her behavior.
That said, as working education professional, I've had great interactions and wonderful working relationships with admissions staff and nearly all types of post-secondary education professionals (from private universities to community colleges).
Nancy Laetsch is perhaps one of the rudest employees I've ever encountered in any education / public services setting.
Nancy Laetsch cost you my business.
Nancy Laetsch does not belong in this role.
Nancy Laetsch is a liability to your workplace and other employees.
Should you have any questions, please contact me in writing.
If I don't here a Pima official, I will go ahead and broadcast my experience.
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Former employee
February 7, 2011
Ripped off, treated badly
PIMA charges more tuition than any other school. I was half way through the program when I found out from the DANB state board that the school, PIMA Medical's Dental Assisting program is not CODA accredited. I cannot take the state board to become a Certified Dental Assistant. I would have to work for 2500 hours before I could be eligible to take the state board. I had graduated in June 2009, and I still have not found a job. They were supposed to send my tax form to me for my student loan Jan.31st and I still have not received it. I called them and they said that corporate had sent them all, but I have not received it. I can't file my taxes without it. Also, while going to PIMA, I felt like the only moral professional person there. Students were talking loudly and inappropiately most of the time. And the teacher was rarely available to answer questions. The class size was so big, I hardly had any hands on skills in the lab, it was crowded.
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Shibbles
September 3, 2010
Rip off
I attended PIMA Medical Institute in Seattle for the Veterinary Assistant Program. I was charged about $5, 000.00 to attend. I could have attended a community college for half that price and been state certified and made real money. I came out making minimum wage only to find out that you can walk in off the street and get the same position. It took a long time for me to pay off the debt and I even had wages garnished because of it, making me poorer. Whatever happened to integrity? A real education, a chance for a better life, and a chance to help people and animals was all I wanted. These people are unconscionable.
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jlh9402
June 29, 2010
Unprofessional and don't care!
I had high hopes for this school and was really excited about going to the campus and talking to an advisor. When I was called by their call center and given an appointment time I had spoken to Jeff. He said I had a full hour with the advisor to ask any questions I had and more time could be taken if I felt I needed it. I was told I'd receive a tour of the campus so I could see what their class room set up was like etc. I had the last appoinment of the day with Nancy at the Tucson campus on Monday. It was the worst example of student advising I'd ever experienced.. I was 15 min early to my 5:00 appoinment. I was asked to fill out a form that included my name contact info, info on education etc. I wrote my name down then was called by Nancy. She said, "Jennifer let's get started." She sits down and says, "what program were you interested in?" She did not introduce herself, nor shake my hand. She did not motion for me to have a seat even, so I sat and gave her the name of the program I wanted to take. She proceeded to give me info about the program and in mid sentence decided to take a phone call. Big strike one for me. She just told me my program choice would cost $29, 000 dollars, but she couldn't even give me her full attention for more than 5 minutes. After her phone call she proceeds to give me other info on other programs that had earlier start dates. Then in the middle of our meeting in walks a co-worker of hers and they proceed to talk about a student attempting to email them her transcripts but no one seems to have received them. I feel this is extremely unprofessional behavior on every level. This co-worker who walked in, did not even acknowledge that he had interrupted anything. Nancy did not say to him, I'm in the middle of something so I'll come talk to you when I was done. My presence was not even noticed. They spoke openly about this other student in front of me for about 5 minutes. When he finally left. Nancy didn't even apologize for the interruption. I asked a few more questions and at this point I'm thinking we are going for a tour of the campus, but no. Nancy says okay give me a call when you are ready to get started. You can head out that way. As I made my way, alone, to the exit I looked up at the clock, it was only 5:00 p.m. I had only been given only 8 minutes, uninterrupted, of that womans time. She did not tour the campus with me or make me at all feel welcome or special. She did not inquire about why I wanted to go back to school or what I even did for a living, nothing. I think all she was worried about was getting out of work on time, and she made sure of that. Be very cautious when approaching trade schools, especially this one. Make sure you get the royal treatment because you will spend a minimum of $10, 000. Nancy lost her school $29, 000 in that very short advising meeting. I wonder how her superiors would like that!
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tadja44
November 11, 2009
Terrible Treatment
I first enrolled into the Dental Assistant program and was scheduled to complete my training within 9 months time. It has taken over 2 years to finally graduate from Pima.
1st reason: my Dental instructor wanted me to be his sexual pet, I refused and then he failed me for a whole sequence (6week section).
2nd reason: after failing me went to the faculty and made up a horrible lie to get me terminated from the program.
3rd reason: the faculty took his side and word and the ones that knew the truth ended up quiting instead of sticking up for me..
Pima hasn't followed through with their vow of JOB placement assistance.
7 months after finishing my clinical work experience I have received disrespectful emails and rude remarks saying that they have been nothing but good to me and I'm hurting their feelings...
My overall experience has been a heeadache and if anybody wants any advice stay away from Institues and go to the College Of Southern Nevada or UNLV.
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CJG
June 22, 2009
Unprofessional
I started on Jan 13, 2009 at PIMA on Jan 14 our placement coordinator spoke to our class and mentioned if anyone had an issue with completing externship because of a full time employment that they would make accommodations. I explained and spoke to Michelle Mcmannis who assured me there would be no issue placing me in the evening at an extern site. I was placed at Tempe St Lukes Hospital on March 12. After completion 91.5 hours I received a phone call from the director of the Lab where I was doing externship to complete my Phlebotomy course. He stated that I was not able to finish my externship because PIMA did not have up-to-date insurance liability coverage for me to be there. I contacted the school on several occasions leaving voice mail after voice mail on Michelle's phone to get to the bottom of the issue and received no reply. The school finally called back with not a resolution but as to blame me for the issue at hand. Not in so many words but I was forced to go on a 90 leave of absence or get terminated from the program. I of course signed the leave in order to stay enrolled. Upon several phone calls during the leave actually 1 month before returning from leave. I called to explain that I was able to take vacation from July 6th through July 16th to finish my week and half of full time status in externship. I received a phone call from Michelle stating she had a site for me to go to. Oh I did mention while signing the leave that on April 1st, I would be having my hours changed and I would be working 4x10's 8-7pm. I got a phone call stating I could start at Banner Hospital on June 18th in the evenings I explained I couldn't do that because of my work schedule but offered to go to the site on my days off which were Fridays. That was not an option until I mentioned I could not start on June 18th at the site they assigned to me and this was the whole reason for my vacation. I was only going to be out 1 more week, I was given the ultimatum of terminating or starting on the 29th of June. After back and forth arguing Danielle another person whom I have no idea who she is but seems to be the mediator in all of this says I could start this Friday June 26 and go again on July 3rd. Then complete 8 hours while on vacation from July 6th through the 16th. I feel I am wrongly treated and have had to bend over backwards to resolve my issue. The unprofessional is absurd and uncalled for, the only conclusion I could come to is they have my money and could care less about my situation. I would like a letter of apology from the head director of this school and would like to be able to be heard out without this always coming back to me arranging to complete. If anyone out there has experienced a similiar issue or has complaints please speak up. I hope more people will share their experiences so this school no longer gets away with this type of treatment to paying consumers, students.
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