My son goes in to buy a truck and after 6 hours and 1 Salesman and 4 managers agrees in principal to a deal. I go up the next day to finish the deal (having communicated a two hour window before a flight) and waste 1 hr and 40 minutes before we get into finance. Needless to say - I had to leave and all was put on hold with a modest deposit. After my trip, we start the excercise again and as we're going through the finance numbers they have $500 less for our trade. After sorting this out we have to write a back up contract with their bank in case my bank won't give Pinnacle the same rate (meaning without anything for pinnacles efforts). I finance at my credit union and now find out that I have two loans. Ray in finance is a nice guy, but inept and suffers from a very poor memory perhaps. Details of follow up ocnversations are lost, etc. It will be worked out in the end however I highly recommend finding another dealership unless you're prepared to go through a whole lot of nonsense! Never again for us, and all of our friends and family will know better too.

pinnacle Nissan's tent sale, what a joke! I've been looking for a pathfinder for several weeks and found two at their lot. upon test driving and trying to bargain with the finance guy for almost three hours i left the dealership pissed that they wouldn't come down 20 dollars as far as my payments. so a week later i was invited to a tent sale that they would have me a car. so after six hours of jacking around and almost knocking out the finance guy because he wouldn't take" no" for an answer on the twelve hundred dollar extra extended warranty. and on top of that i bought the pathfinder that needed tires which they gave me a we owe for but come to find out they wont put the tires on until the deal gets funded as they say... two weeks later and I'm beyond pissed...