I was approached by this guy in Lynnhaven Mall, in Virginia Beach, VA on Lynnhaven Parkway. He was selling these little devices that makes these electric shocks. Well I was never told there was no refund policy. Isacc stated to me that if you don't like the product you may return product for 100% money back. Well after doing an investigation and reviews on it, I wanted to return the product. Well I first call Isacc on his phone that he provided me, which was disconnected. So I located the store phone number, the man who answered the phone said Isacc was no longer working there. Well it sounded like Isacc himself. Then we told them we don't want the product and we are returning it. Well then the guy said he didn't understand english. He then hung up on me. So I had someone else call in and they hung up on them too. This company which is based in Orlando, FL is nothing but a SCAM. I was able to call the owner and he didn't like getting bothered on his cell phone. Isacc also told me if for any reason the product fails at anytime we can exchange it either at that kiosks or any other store. Well that was nothing but a lie. I investigated this company and found out you have to send product in, with $19.95 so they can ship replacement back to you. If you don't at the 60 day point they will trash the unit. None of this was disclosed at all.