Couldn't get answer on the phone and when I did they put me on hold and didn't come back. I decided to go by
actual location and stood at the front and waited to place an order and nobody would acknowledge me. So I left and went to the Dairy Queen where I was greeted
very enthusiastically and warmly. Service was great!
Someone needs to check management at some of their
Pizza Huts. This would never have happened if someone else had been in charge. Old management who were ousted were great and this is what happens when the right people are no longer there. I have been in management and customer service and this was awful!

I ordered several items including two pizzas for a total of $80.00 on the Pizza Hut website at 10:38 p.m. The website took my credit card info and charged me for same and said my order should arrive at approx. 11:48 p.m.
I waited and waited. No Show. I tried calling the local Pizza Hut that the website said they were giving my order to but the phone number stated they were closed at this time. What? It says they were open until 11:00p.m. And I was just charged $80 by Pizza Hut. I never got my food!!! I never got a call from Pizza Hut locally or headquarters!!! I left an email message with Pizza Hut on their website. I still haven't gotten a response!
I wanted to see if they in fact charged my account. I checked my account and low and behold THEY DID!
I believe this is fraud.
Note to all: If a company advertises on the Internet. And you make any kind of payment to that company and do not receive the services promised. That is FEDERAL LAW FRAUD. I did not receive my product(s).
It is now 2pm the next day and NO ONE has called me about the order. They will hear from me again as I did leave two messages on their website about the incident. I am searching for telephone numbers now for their marketing/advertising division.
GOOD LUCK. I knew I should not have tried to go back to Pizza Hut and stayed with Dominos.

Today I can not Pinoy how happy I am when it dealt with ahome delivery meal from Pizza Hut knowledge village, where the rains were heavy and although the driver was able to arrive home after he suffered a severe rain. It is strange that the driver was smiling and wishing me nice dinner. How much respected manager of the restaurant when he told me over the phone, and he promised me that the food will arrive on time, regardless of rain or weather and it will be hot and fresh as it used, I'm proud because I am a customer of Pizza Hut
lee.

1) Table was so nasty it was sticky - my hand actually stuck to it, Table is only being swiped between settings with a dirty cloth and just spreading the food around, not cleaning it up

2) salad plates were dirty...was told the dishwasher was acting up; i saked why, then were dirty plates knowingly being put out for customers

3) entire back of restaurant had grossly dirty floor, salad dressing like it had been slung on floor ..looked like they had had a food fight. This was only abou6:30 PM in the evening, and only about 8 customers at 3 tables. Staff standing around like they had nothing to do.

4) Most grossly dirty bathroom I've seen in a long time...reminded me of those old gas station bathrooms that are outside the bldg.

5) Employees were dirty, unkempt and slouchy in dress & appearance. A couple of them looked like they had worn the same uniform all weekend long and had slept in it.

I understand that a place can get messy during rush hour; but this wasn't rush hour and no one seemed concerned about how the place looked. Very poor management practices and very slothful and unconcerned employees. This was absolutely the nastiestPizzsa Hut (or any other restaurant) I have ever been in. Had I been a health inspector (Ihave been, in ther past) I would have shut them down on the spot!

I booked a childrens make your own Pizza party for 12.00 on 18/02/10.
1.On arrival I was informed that there were only 3 waitresses on duty for the busy buffet lunchtime period, I was expecting one just for our party as there were 10 children.
2.Passing trade customers were seated and eating before a waitress came to tell me she would take our order shortly.
3. I was informed at this point that they were not expecting a make your own party as they are not booked on buffet service days.
4. The waitress said she would try to get it sorted and eventually arrived with the necessary items.
5. At 13.15 the children actually began to eat - the party was due to end at 13.30.
6. Further time was wasted when the ice cream machine ran out.
7.By 14.00 the parents were sick of waiting for their children to finish and some chose to leave before the birthday cake arrived.
8. I went and asked if I could have the cake to cut myself and was told that it was on its way.
9. 10 minutes later we were still waiting.
10.On paying I commented that a lot of parents had got fed up and left early and was told that the party had been booked by a manager from another store.

DISGUSTING!