We have visited this particular Pizza Hut on a couple different occasions, and the service is really slow, but if they know you, they cater to you, bring you a menu, and food even if others were ahead of them. The tables don't get cleaned off, and the service is horrendous. I normally wouldn't complain, but it has happened more than once, and I think that they either need new management, or maybe just close the place down until they can get their act together. One night we waited for over an hour for our pizza and there were only a handful of people in there. I know that while we were waiting one customer had showed up and had called in their order and after 2 hours it still wasn't ready. I know that businesses will get busy, but this place is never that busy to have such slow service, and the buffet, well that is a whole other story. We have decided that we will not be going to this particular Pizza Hut, until management can make some much needed changes. If anyone asks me, I will definitely recommend one of the other eating establishments in Superior. I hope this place gets much needed help, and SOON.

A week ago I place an order for A large Supreme and when I told the delivery man thi was not what I order He told me it's not his problem. it;s not the first time I will not be ordering from there again I think you have to many blacks when no sice of respect of other. When you go in to order they are always in the back. I think they arejust a disgrace.

I am not exaggerating but on February 15 2009 Pizza Hut ruined my whole day. First of all the Order I placed came One Hour Late. Second they did not give me ANY dipping sauce for breadsticks. But that's not even the half of my concern. The WORSE thing is that they delivered RAW Chicken Wings. I am not exaggerating I have pictures to prove it.

I called and they didn't want to do anything useful, they just say they would give me credit towards the next order that I would never place, so they were not helpful or polite. I work in Sales for at&t and get thousands of customers and I will make sure EVERYONE knows how bad Pizza hut is. All my customers, family and friends will know about this HORRIBLE Experience.

were regular customer of pizza hut but we always eat as dine in and we didn't have a problem, i even remember that one time i ordered spicy pizza and after 20 min we realize that its spicy and the kids can't eat it, the waiter who assisted us is really nice and approachable and managed to change and sort out our order.last 2 weekend we tried to have take away order instead.coco shen attended on us 31/1/09 while looking on the menu and at the same time waiting to be attended by her, on that time she's doing something(paperworks) and she told me to decide on my order and she'll be with me shortly according to her that doesn't bothered me and then comes this second incident with her again this past weekend 08/2/09 i placed an ordered 2 med. pizza and after one minute/less than one minute we decided that our order won't be enough to us asked coco shen if we can change it to 2 large and she say no we can't changed our order once we place it i explain to her that it not even a minute passed since we make our order and how come she's saying no without even checking it yet so thats the time she went in the pizza pantry to checked it and i can see her from the distance that she didn't ask instead took an order out to other customer and came back to me saying they can't change our order i told her that she didn't even checked it so she went inside again but this time i followed her but she didn't know that i followed she's quite surprised when she see me in her back.but obviuosly with this too long discussion it is too late to cancel/change our order already, if she acted immediately it won't be too late to change our order.im really disappointed with her service, the way she talk to customer shes not approachable, helpful and friendly come to think of it that she's the manager in there.i told her that i'm not happy about the service and i will complaint about it and she told me to complaint and the way she talk to me it seems like it doesn't bothered her.can't see any reassuring or apologetic on her the way she say the words to me which is not nice/proper way of dealing a complaint.hope this will be actioned so that it won't happened to other customer. please can i have feedback about this please my add.12 goldfinch drive cottenham camb.cb24 8xy.thank you.

LISTEN THIS IS THE INFORMATION I HAVE AND IM SO UPSET ABOUT IT.. I AM A VICTIM, A SIMPLE CUSTOMER, WHO ATE AT PIZZA HUT IN EDGEWATER, MD ..I DONT LIKE TO HEAR THE MANAGERS YELLING AT THE WORKERS MOSTLEY UNDER AGED CHILDREN THEY HAVE WORKING FOR THEM IN SUCH A NON PROFESSIONAL MANOR.ITS THE ABUSE AND SWEARS THAT REALLY RUIN YOUR DINNER, , FOR THE CUSTOMERS AS WELL AS POOR EMPLOYERS. WE ALL WITNESSED THE MANGERS, BRIDGET, DINO THREE OF FOUR TIMES THERE SMACKING THE HELP AROUND.THREATNING AND EVEN GIVING THE PARENTS A HARD TIME WHO CALLED TO ASK WHAT TIME SHOULD THEY PICK UP THERE KID AFTERWORK.. I SAW A PARENT CALL A THERE KID AND I SAW THE KID SAY I GET OUT AT A CERTAIN TIME, AND ONE RUDE ASS MANAGER NAMED DINO YELLED AT THE KID WHILE HIS PARENT WAS ON THE PHONE..IF I WAS THAT PARENT ID GO DOWN THERE AND FATTEN THAT FATASSES LIP! MY WHOLE FAMILY GOT UP AND LEFT THE TABLE AND THAT WAS THE LAST TIME WE WENT THERE.. GET SOME BETTER MANAGERS, , NO RUDE ONES PLEASE!!! OR WE WILL NEVER EAT THERE AGAIN!