called in an order on a friday night expecting a little wait for pizza...when i asked over the phone how long????? i was told 30-35 minutes. i head up to the new location and find a room full of unhappy people getting the wrong pizzas ...what was supposedly a 30 minute wait turned into a 55 minute waste of time because they then could not find my pizza and said they could remake if i wanted to wait another 20 minutes or longer...so 1 wasted hour of time and i left with no pizza and will never order pizza from that location...also will let others know about this lack of service and rude response from manager (heather) on duty no sorry no offer of discount nothin...DO NOT ORDER PIZZA FROM GOODYEAR AZ PIZZA HUT HORRIBLE SERVICE!!!

When we ordered our food, the cheesy breadsticks, and two medium pan pizzas, our waitress was more interested in picking things out of her nose than customer service. Our breadsticks came to the table black. As we watched the people in the back making our pizza, we noticed that the sausage came out of a bulky sized bag, all pre-made and looked like a bag of rabbit droppings. Then when it came time for the cheese, they used some type of cardboard box to use as a scoop into a type of large bin full of cheese. He measured it and realized he had too much, and put it back into this bin, after fondling it with his hands. Our waitress was on her cell phone outside, while the dishwasher delivered our pizza to our table with his wet nasty plastic apron.

August 4, 2008
My family and I ate at the Pizza Hut on Geist Rd in Fairbanks Alaska with very poor customer service.
Our order was placed for drinks, bread sticks and pizzas. We ordered our drinks and appetizers and specified to the waitress that we wanted our appetizers before our pizza. (This I've never understood, why would they bring it with the main course or after?)What is a appetizer? Small portions of food served before the main course. The waitress returned later to take our pizza order. When our pizza arrived without plates or forks 30 min. after ordering. I asked to speak with the manager. The manager stated that if we wanted the appetizer before our food that we should have told our waitress at the time we ordered. The bread sticks arrived at our table 10 minutes after our pizza. The only action the manager took was to give us free drinks. Free drinks what a rip off. We told the manager that we would not come back, she stated that she did nothing. Well she was right she did nothing to make this right. The manager nor the waitress returned to our table to ask how our food was. What is it with these chain restaurants? Waitresses complain when they don't get tips. Get the order right, don't forget about your tables and you'll get your tips. The restaurant was so crowded a total of 7 people, 5 of them was us. Do we tip? Absolutely, when the waitress has done her job correctly. The manager needs better training and so does the waitress. This was absolutely ridiculous. Not one apology from the manager or the waitress.

There was a big piece of plastic in a garlic bread at the Pizza hut restaurent in chennai Spencers plaza/..
It was the worst experience...

I stopped at pizza hut to order pizza to take home. I asked CARA if the medium pizzas with 3 toppings was still on sale for $9.99. she said the only special a p'zone, she told me and charged me $13.50, when Matt the afternoon man brought my pizza out hold and behold there taped to the box was the pizza with the price i asked for. He just laughed like a fool not realizing the damage he was doing to pizza hut relation with customers. I don't know what happened to CARA.she either went out the back door or stayed in back till i left. Believe me word of mouth from unsatisfied people takes it toll on a good customer. The price of that pizza should have been $9.99 plus tax not $12.74 plus tax or $13.50.