Pizza Hut

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Category: Entertainment

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United Kingdom

Pizza Hut Reviews

Cdublin February 15, 2011
Liars
I ordered a pizza 3 hours ago. They said the drivers did not come in until 1 1/2 hours ago. No problem. I submitted my order anyway. When the time for my pizza came a went, I called to check on my order. They said I did not submit my order until "72 minutes ago" and that my pizza would arrive in "35 minutes" I think I know when I called due to TV program that was on. They not only did not submit my order at the correct time, They then went on to tell me I put it in almost 2 hours later. Then they told me it would be here at the same time that it would have been if I had submitted my order right now. This is not the first problem I have hsd with this Pizza Hut in Buda, TX. I will not be using this chain again. At this time, Dominoes sounds preet good!
Charles Arthur Luhrs February 15, 2011
Hours of operation
First off I am typing this on my iPod. The main problem is I went to pizza hut at 9:30pm the host told me they stopped serving food at that time they close at 10pm so tell me why I could not be served when I walked in tell me why the host yelled at me loudly to leave.

I could understand at 10 minutes to closing that customers get turned away not 30 minutes to closing. Please do not lie to customers and treat them as if they are dumb and have the I.Q.s of four year olds.

My email is [email protected] please answer me.

Thank You for your time in reading this I await the managements response.

Charles A. Luhrs
Homemaker February 8, 2011
Poor management
I tried to called my order ahead of time but no one answered the phone, so i drove about 10 blocks to my local pizza hut(san juan, tx) about 4 people waiting for their order, (walk-ins had d same story)the dinner was not that busy, there where 2 managers:one in charge of to-go orders and one of the front desk, 2 young new hires cooking, 2 waitresses and 1 delivery boy. we placed or order, payed for it waited 45 minutes cuz d manager was giving out orders without checking who was d next customer.
BETTY HATCH February 7, 2011
had to wait 1hr.20 min/pasta cold
ordered double order pasta with extra order cheese stix. Was told it would be 30 to 45 min. One hour 15 min later I called them back the girl told me that the driver was in the area he had 6 delivers he would be there any time, I told her if it was cold I would send it back ! He arrived 1hr.30 min after I had placed the order I did check the bread stix to make sure they were not cold and tough I did not take the lid off the pasta. When we went to eat the pasta was cold I called back the same girl answered the phone she didnt offer any discount, appology or anything except the excuse that they were busy! I told her I understand that but they should only send the drivers out with what they can deliver HOT!!! then I asked her if she would want to eat her food cold she said no she would not... I told her I didn't think so and they would not have to worry about me as a coustmer any more I had ordered from them two days in a row ... I will not be good publicity for them either I have a big family and we all used to eat there alot but not if thats the way they train there employes to talk to people in coustmer service you are not suppose to talk back to the coustmer like that. BETTY HATCH
400 N. SMITH ST.
APT. 103
BOONEVILLE, MS 38829
Pacu February 7, 2011
Rude and Unprofessional
I called Pizza Hut in Tampa, FL on Busch Blvd to order a large pan veggie pizza. The worker that answered the phone was rude. When she said they were out of pan, I just said in a playful tone, awwwh man I don't like hand toss or thin crust. Her exact response was " Well there's nothing I can do about it". I was so shocked by her statement, I just ok no thanks. That was not good customer service at all, she could at least advised me to call another location. I love Pizza Hut, but I will not be eating there for a while. I came to work to tell my co worker of my experience and they too have stated that Pizza Hut has terrible customer service.
zarcose February 7, 2011
poor delivery service
I ordered two large specialty pizzas 30.00.
Waited almost two hours.. when I called the restaurant I was hung up on. I called back and was given an attitude by the associate on the phone. I am the customer and I was treated very poorly. I will never order pizza from pizza hut again. I will take my business elsewhere. To top it off my pizza was cold when I got it.
tkah February 3, 2011
poor service
3.2.2011 sy n cousins tlh pg ke pizza hut di kb mall pd pkul 9.40mlm..kteorg tlh order 1large lava pizza, 4 pieces chcken wings n 3 glass of pepsi..kteorg dk d meja no 15..ape yg kteorg skt ati ialah dgn lynan waitress kt stu..ms order waitress tu ckp pizza akn siap dlm ms 30mnt..fine, kteorg bh trme lg..about 40mnt pizza xsmpi2 lg n kteorg keep waiting..tbe2 dtg waitress bw pizza dlm kotak n ckp "kak ni pizza akak"..kteorg t'kjut n ckp "kteorg nk mkn kt cni bkn t8 away"..pastu dia pn ckp "eh, cian kt akak..t sy g ltk dlm dulang pizza tu"..da la kata2 cm sinis pastu t8 tyme gler nk dtg bg pizza dlm dulang..padahal g ltk pizza dlm dulang je bknnye wt pizza..yg plg malang lg dulang tu basah n dia xltk cutter(xtau nme pe) yg nk gne tok amk pizza..da la pizza da sjuk gler cm yg da lme pnye...kteorg tkn button xde sorg pn yg dtg..lbh 10kali tkn xde org dtg smpi org kt meja sblh pn tau n wt bunyi cm tlg tkn loceng tok kteorg..ble ade sorg waitress lalu kteorg pn pggl n dgn muke kerek dia jwp dgn nada yg kuang ajr "meta(jap)"..ble dia dtg kteorg ckpla da la slh bg pizza sedangkan kteorg nk mkn kt cni tp wt t8 away pastu bg dlm dulang yg basah n xde cutter..nk g ltk pizza dlm dulang pn lme..ms tu xrmi customer pn..lbh 5mnt tggu dia xdtg2..kteorg yg lpr jd bengang n trus blah n g byr..another waitress t'kejut sb kteorg xmkn n tnye npe xmkn..kteorg jwb "poor service"..manager yg pregnant just suh byr pepsi n chicken wings je.dia mtk maaf...bkn psl duit yg kteorg kisahkn tp lynan waitress kt situ..tggu lbh sejam tp xleh mkn pn..kteorg btl2 lupe nme waitress yg xdtg2 ble ckp jap..cm nk avoid kteorg..lau letih pn dia xptot lyn customer cmtu..sy pn pnh keje part-tyme waitress tp xdela prgai cmtu..dia yg plh nk keje cmni so dia ptot tau tugas dia..kteorg dtg kt ctu bw duit n byr..bkn mkn free..tlg plh waitress yg btl2 blh wt keje..
aishanm January 27, 2011
took my money, lied, refused refund
This isn't the first time they've done this...Google other reviews.

I called Pizza Hut where I ordered and explained that I had ordered food over an hour ago and never received it. The manager insisted that a delivery person came and an "older gentleman" answered the door. I was the only person home all day. The manager said the delivery guy was paid in cash. Funny, because I paid by credit card. He later said it was a "young lady" who answered the door. HE WAS CLEARLY LYING. I asked him if the delivery guy went to the door and rang a bell but he wouldn't say. The manager refused to deliver my food and would not refund my money. I have called corporate multiple times and continue to do so until I receive a call from the district manager. And I'm trying to get reimbursed through my card company...put some fire under someone.

I got a call from the Hyde Park store but DUH. My problem is with the one in Randolph. So we'll see what happens. I WILL get my money back. and i'm writing on every board about those scammers.
old customer January 25, 2011
Poor management
We had my grandsons birthday party at the pizza hut on tenth street we reserved the room for 20 to 30 we get there they stick us in a room barely big enough for 20 because they had sat people in the room we reserved. Then they finally left so we moved to the bigger room. The party ended up costing $136.00 we had 10 pizzas for $6.oo a piece 2 family order of bread sticks with cheese $14.00 the rest was for pop you mean to tell me you charge $1.30 for a little cup get real. we had a party in oct had 10 pizzas for $6.00 an I paid for breadsticks they gave pitchers of pop total price $62.00 What is the big difference? The manager Frank said it wasnt his problem to deal with it. Well I will not eat at another pizza hut an we ate there at least once a week with work for lunch. I dont understand the price of the pop we had 32 cups and they charged for each one. Please do something about this it is unfair that people have to deal with this kind of crap for a child to have a good birthday.
Mad Mom 667 January 24, 2011
Everything!!!!!!
Where do I start. The only place in town to get food on a Sunday night (that is not fast food burgers ). Here was the issues :
1) Filthy!! Floor had dropped food, used napkins under the table and the table was sticky.
2) The a/c or heater were not working properly. It was very hot and smokey from the oven.
3) Service was very slow. Our sever never came to check on us. I had to find her to get re-fills on tea.
4) Salad bar was not worth $3.50/person . Wilted lettuce, Shriveled tomatoes, pickles, peppers, onions(on the verge of being rotten). I have had better pre-made salads at the golden arches.
5) Then had to pay $60 for that! But the best was when I asked for a to-go glass for my iced tea was given a small paper cup, I was told that I will have to pay an additional $2 for the large cup.( not sure why when I already paid the $2 for our drinks-actually we paid for 5 of them and only wanted one cup!!!)
I will NEVER eat here or any other one again...

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