Pizza Hut
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Category: Entertainment
Contact Information
United Kingdom
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Pizza Hut Reviews
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tarawcameron
December 11, 2010
Poor Service and Quality
We always have bad service at this Pizza Hut. We live in Clayton, NC as is the Pizza Hut in Question., and we always visit a different Pizza Hut. Whenever we call for take-out in Clayton the phone is busy for over twenty minutes and when we get through we are put on hold for another twenty minutes. We never can get the specialty promotional pizza being offered, but we can get this pizza at another location besides Clayton.When we have ate in the chairs are very worn out., and they do not serve alcohol. I think we should have the right to eat at a nice pizza hut in the same town we reside in and we do not have this here in Clayton, NC
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Rochi
December 11, 2010
Rude staff
I went to pizza hut with my family, it was lunch time, but i had eaten so i ordered a coffee, whilst 3 members of my family decided to do the full buffet lunch. Towards the end of the meal my daughter offered me a bite of her pizza. As i took this bite size piece in my hand the waitress whizzed round to our table and said i had not paid for it and that she would take it from me! She was so loud that everyone around us could hear. Later when we asked her about it she said i was stealing the food when she was not looking!
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[email protected]
December 5, 2010
I was charged to different prices on my debit card, one for 20.75 and 25t. My order was 20.75 n that's what i signed my reciept for.
I was charged twice for one order, with two different prices.
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joanne cook
December 4, 2010
our food order has,nt been put through
A waiteress from the westquay in southampton had taken our food order & as we had waited for our pizza, s i had to ask another waiter to see where our pizza, s was coming & he had came back to us & then the store manager had came to us & told us that our pizza, s was, nt on there system for our table & had ask, d us what we had order, d & we had just left in disappointment
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Lyma
November 30, 2010
Online ordering
I've made an online ordering and made payment thru my credit card, however, the process was taken so long, so I decided to cancell fear that my accounts will be charged for that. Suprisingly, when I received statement from my credit card accounts, the amount has been charged to my card. No one from pizza hut seems to call and inform on the order. All information including telephone number has been provided and should have been recorded in the database. If the payment was charged to my credit card, why they didn't deliver the pizza.
Today when I tried to contact customer service to lodge report, I've also e-mail the complaint to customer.service @pizzahut.com.my, I was put on hold and they transferring me 4 times but no ones from customer service pick up the call. I tried again and the same thing happened. My e-mail is also not attended to. Hence my advice is for the customer to be extra caution when decided to go for online ordering with pizzahut.
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LBALSELLS
November 28, 2010
RUDE EMPLOYEES WORST PIZZA
BACK IN MAY 2010 I PAID A PIZZA OVER THE PHONE FROM WORK BECAUSE MY CHILD WAS HUNGRY THE DRIVER CHARGED MY MOM, I WAS NEVER CONTACTED ABOUT MISTAKE IT WAS UNTIL I WENT DOWN THERE. THE GIRL (AFRICAN AMERICAN) HAD A NASTY ATTITUDE WHEN I TOLD HER I WAS GOING TO COMPLAINT WITH CORP. SHE LAUGHED AND SAID WHATEVER THEY WAS FRANCHISED!
TONIGHT I ORDERED MY PIZZA @ 7:51 I GOT IT AT 9:20
WORST IT WAS COLD AND B U R N T ! THE WINGS TASTED KINDA LIKE RUBBER!
I CALLED TO COMPLAINT AND "STACY" NEVER APOLOGIZED OR FAKED ATLEAST UNDERSTANDING THE ISSUE
I SPENT ALMOST $40 AND THE FOOD WAS NASTY !
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tasneem rao
November 26, 2010
misleading advertisement
the advertisement for the meal for 2 says can include a crunchy cheese pizza for 65 Dhs but when we ordered they said Dhs 3 extra for the cheesy pizza this is misleading customer.
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OUBENADI
November 20, 2010
WORST PIZZA DELIVERY EVER
THEIR DELIVRY SERVICE IS THE WORST, THEY ALWAYS GET YOUR ORDER WRONG AND FOOD IS COLD WHEN IT ARRIVES.
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rochwitt
November 20, 2010
Never Got Order
I ordered 3 pizzas and 1 order of bread sticks tonight over the internet. After 1 hour of no pizza I called. The Lady asked me if my adderss was 1925 Example St. I said no. it is 1740 Example St. She said oh that is it then. Then she said that they tried to call to check on my address since it was new. I never got a phone call for one plus I have lived at this house for over 8 years now. The lady at the store said it was a policy for a manager to call before delivery because a driver got robbed at a store across town. I never had anyone call last week when I ordered online as well. I asked to speak to the manager and got put on hold. I waited for 15 mins when another employee answered I asked her about the policy and she said that she doubted anyone called because wht the $6 med pizzas there is no way they have time to call everytime someone orders a pizza.
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makamath
November 19, 2010
Very Poor Customer Care & Value
Bill No: 24767, POS: 98
Date/Time: 19-11-2010/ 21:05
I had guests at home. So we decided to order Pizza from Pizza Hut & our Guests were charged up. Srinivas from BDA complex Center took my order.
In spite of asking him repeatedly, if the quantity that I was ordering was sufficient, he said the non-veg pizza was good enough for 3 people. It was such an embarrassment when we took the pizza delivery, that we found the pizza was not sufficient for even 2 people forget 3 as suggested by Srinivas. He was in such a hurry of taking the order that he forgot giving suitable recommendations to the customer. Later when I called up the customer care, spoke to Santosh first & then to Thomas (twice) who assured that they would deliver a complimentary pizza by 10:30pm.
It is 11:15pm now, the complimentary pizza has not yet come. This shows the unprofessionalism of Pizza Hut staff & utter carelessness towards Customer satisfaction. I am not going to recommend Pizza Hut to anyone & will ensure that people in my office & my neighborhood know my experience & refrain from buying any pizzas from Pizza Hut in future.
Thomas - Grow up boy, you are in a profession, learn to be a professional. respect the customer.
Regards,
Amarnath
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