POOR SERVICE

My husband, son and I visited Pizza hut Restaurant in Jusco tebrau City, Johor Bahru last Saturday, 31/7/10 around 9.30pm. We have experience the very poor service from the waitress and shift manager.The waitress took away the cheese bottle to other table without asking us while we going to eat our meal . Beside that, after meal, my husband "ASKED" one of the waitress to serve us the single scoop of strawberry ice cream for my son, but we wait so "LAMA" until my husband get angry and himself need to go to counter to get the ice cream and seen like nobody realised this. And the shift manager just look at my husband without saying a word sorry. We ready " KECEWA" with this type of the "PERKHIDMATAN".