Dear Sir,

Hi My name is Ganesh Rana Working In Dubai Caribou Coffee
this is regarding very bad experienceand worsth servicei ever got in pizzahut ( Global village Dubai Land ) yesterday 02/01/2010
i went with my 18 Staffs from caribou coffee for outing at 8.15 pm we all went to pizza hut GLOBAL VILLAGE DUBAI SOME OF MY STAFFS wanted to have KFC and SOME OF THEM asked for pizza as till yesterday piza hut was my faverate restaurant when it comes to pizza
soi went there to order on counter i placed my order to Manager DInesh His Nationality is SHRI LANKAN i ordered for pizza good for 6 and the price was AED 90 i placed my order and gave him AED 100
but he did not returned me my change the i asked him for change so he said wait .i waiteda while i get my pizza again i asked him for my change then he said that i gave you the change . witch he din, t then i told him that he did not give me my change . then he removed 10 dirhams from his cash till and he throw that money towards me . tis was not acseptable at all from a manager. his act was very bad to me i felt so insultedon that time due to that i dint take my change and i asked hm to give me my reciept. but he refused to give me my bill . he told me go and find out your bill from a garbage bin and he push his garbage bin to wards me . but still i asked him to give me a bill . for that he kept me waiting for 30 minuts and afte 30 minuts he gave me KITCHEN ORDER TICKET and told me he doesnt have the bill .
his approch was so rude to me i feld so offended on his this act .
then i asked him i need your companys no. and your name .
he said i will nt give you my name and company no. if you want you go and find out you stupid man .
i told hi i willcomlain about you
he said go complain whoever you want . i dont care
and he came uot of counter and about to hurt me by raising his hands on me.
so this was my experience with pizzahut last knight in GLOBAL VILLAGE DUBAI
IF you hire this kind of manager who doesnt know how to take care of costumers ths guy shoulnt be kept with reputed brand such as PIZZA HUT
PLEASE FILL FREE TO CANTACT ME AT ANY TIME IF YOU HAVE ANY QUESTION ON M MAIL BOVE


Regards,


Ganesh Rana
Sinior Oprations Manger
Caribou Coffee Uae
+971552375741

Email
[email protected]
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