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Elen
January 26, 2011
This is the worst company i have ever dealt with, by far, and warn people to stay away
I placed an order for 7 shirts from this company and it took them about 3 months to send me anything, and this was only after i sent a number of emails and got no response and finally called them and discovered that some of the shirts were backordered so they sent me nothing and never told me anything about it, After finally getting 4 shirts and the other 3 being on backorder it has been another 2 months and i still havent gotten the other 3 and i have emailed and called several times and gotten no response or even had anyone answer the phone. This is the worst company i have ever dealt with, by far, and warn people to stay away.
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Riage
December 13, 2010
Rip-off site... don't waste your money as I did
Planet Caravan Thief - On 11/17/09 I placed and order at planet-caravan.com for a couple of rock t-shirts to be given as Christmas gifts. As it seemed to be taking an unusual amount of time, I made multiple phone calls and emails to find out the status of my order, but never got a response. When I filed a report with paypal the seller responded...'all orders placed on that day were messed up'. He apologized and offered me free shipping but never refunded my shipping costs. So, six weeks after the order was placed, and on December 27, I received a package. One of the items ran unusually big, but the other was not what I'd ordered. I'd ordered a t-shirt and got a sweatshirt. I tried to contact the seller, again with no luck. I then packaged the items and returned them Priority Mail with tracking. He got them 3 days later, but won't respond and won't send my refund. I'm out $37 for the 2 items as well as about $15 for shipping both ways. He's not responded to my requests for a refund and as the original order took so long, it's too late to get anything done with paypal. Rip-off site... don't waste your money as I did!
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