I purchased the Bewitched television show on DVD, thinking that I was getting a great deal (actually, I was only saving $50 - I could have purchased from WalMart online and done a site to store delivery). What I actually got were pirated DVDs that have a lot of issues. I got to the set that was recorded off the Hallmark Channel with commercial voice overs and everything and realized I'd been dooped. There is no address or customer service phone number on the site www.plantedvd.com because they do not intend to comply with their return policy or give anyone their money back. They will not return your emails or respond to your contact through their site. I fear that they may be involved in further scams down the road - we all use our credit to order off the net. DO NOT order anything from this "company". The BBB rating on them is an F. That should tell you something. I never checked those before, I will now anytime I order from someone new.

Everyone needs to report this. Let's get the attention of Law Enforcement. It would be of more interests if we all make a lot reports instead of just complaining. Let take action. You can file on line complaints to: 1) The Internet Crime Complaint Center (IC3). They are in "partnership" with the Federal Bureau of Investigation (FBI) and with National White Collar Crime Center (NW3C) and with the Bureau of Justice Assistance (BJA); and with 2) Federal Trade Commission (FTC). Have all your information ready and in front of you: web site address of Planet DVD Store aka Family DVD Store; any email address you have; dates of sales to you; dollar amount of your loss; any contact persons name(s), address, phone number.

It always takes longer to ship to Alaska, so 3 days after the quoted 14 days I emailed the company requesting a tracking number. I email them the next day and again the day after that. I check my C.C. statement and the Company received their payment the same day I had placed my order. I contacted my C.C. company to cancel payment and told them that I had tried to contact the Company via email and that they had no phone numbers on their web site that I could call. The C.C. Company told me to cancel my card, and they had a store phone# 778-282-8099 and try to verbally cancel the order. The phone number is from Canada. My C.C. account has been credited 223.34 the cancelled order is in litigation for the next 90 days. Today ( 33 days after placing my order) I received my DVD's from Planet DVD Store in Qingdao The Peoples Republic of China. There appears to be no return address on the package. Do not sign for it and have the mail carrier mark it as refused. I still have to wait and see if my money is really mine.

These people sell pirated dvd's and dvd's recoreded from television. I bought the complete 20 years of Gunsmoke collection, and so far out of 20 dvds I have played, 3 will not play at all, and several more have unplayable episodes. I have tried to contact them by email three times with no response. They have no listed telephone or physical address. The videos came from China with no invoice or contact information of any kind. I would love to join any legal action anyone would bring against these people.

Please do not order from Planet Dvd Store. I have ordered a box set of Third Watch and received what appears to be taped off of TV. I have also been charged twice for the same order and also got a $1.49 charge both times. If anybody knows how to get ahold of them let us all know.