Planet Fitness
113 Crosby Rd.
Dover, NH 03820

At a staten island, ny location, where i have been a member since opening day, i was harassed and threatened by another member of the gym. I asked the staff in assistance in either removing this person or simply asking her to stop the cursing, threats and harassment. The staff member walked away offering no help.

I sought the help of management and the owner of the club. When i told my story they seemed very sympathic and told me they would look into it. Two weeks later, my membership was canceled!!! I never cursed. I never threatened anyone or harassed anyone. I was shocked and wrote registered letters to both the owner and the ceo asking them to review this and reconsider. I phoned the corporate office many times. To date there has been no response!! They have not refunded my money!!!

I would still be enjoying this gym had i not complained to management!!

Jane Doe
Staten Island, NY