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planetfitness are scammers
April 14, 2011
Scam, billing, nasty and rude
Do not use this Planet Fitness. They are rude and try to steal your money after you have cancelled. They sell a bill of goods. Its cheap and then it starts. Oh we have 11, 0000 members and since your card did not go through (it went through the last months wouldnt you think something was up and call or notify a valued member) before charging) we are charging you $10.00. No we did not call you or notify you and we do not care why it did not go through. We just charged you and deal with it. So I did and cancelled my membership. I paid the $10.00 overcharge and a cancel fee to get out of my contract. Guess what? They then tried to charge me for another months membership and said I did not cancel early enough. When a manager cancels you and says you are cancelled and all is over then I take it as that is it. I DID not give them approval to charge the new card. When I called to question the charge the answer from the manager was deal with your bank. So I did and they are disputing the charge. I now know how Planet Fitness makes money. They randomly charge cards and wait to see what you do on your end. . Planet Fitness might be cheap but in the end it will cost you. They are scammers and try any way that they can to scam you. I do wonder if they could not put a payment through one month due to the card not going through and I did not give them approval to use the new card, how did they get the new card into their system? I will never recommend Planet Fitness on Coors in Albuquerque and in general would not ever use a Planet Fitness again. A professional manager would have said "lets take care of this". There are no professional managers at Planet Fitness on Coors. Walk in there and see. No one really works they just walk around chatting, compared to other Planet Fitness facilities this one is dirty and grimy. All that I can say is SCAMMERS! IF YOU ARE SMART STAY AWAY FROM ALL PLANET FITNESS CENTERS AND SAVE YOURSELF THE MONEY.
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