I initially purchased a membership at “Planet Fitness, ” in Altamonte Springs to allow my son, 14, to work out. The employee who signed me up said that I could do my reading and studying for school while he was doing his work out, as long as I was in the building. I was hit by a car while riding my bike Feb. 18, 2011 and have not been able to take him to the gym. I went in this evening and asked if his brother could take my place working out since I obviously could not. I was told "No." So, then I asked if I could transfer the membership to his dad's name so my son could continue to work out since that was the main reason for the purchase of the membership. I was again told "No." The bottom line is, I was lied to when I signed up, the guy said I did not have to be working out too. Now she tells me that my son cannot work out while I sit and read. She said the best that she can do is to freeze my account for four months. I told her that that is not fair to my son, and not what I was told in the beginning and I wanted my membership terminated without paying the $58.00 fee since it was not my fault that I was hit by a car and she will not allow my husband to take over the membership so our son can work out. I do not feel that this is the appropriate action due to my circumstances. I want my membership canceled and do not feel that I should be charged the cancelation fee.

Thanks for listening,

Tammy Vickers
Member # 33901