A couple fo months ago Bank of America contacted me with notice they believed my credit card had been compromised and they immediately issued a new card. I was travelling and could not go my local Rockledge FL Planet fitness. When I went in on June 22, 2010 I was informed I was late for two months of automatic charges and would have to pay both the back months and a $20 late fee. I explained the situation with the credit card and said I would authorize using the new card, pay the back 2 months but not the overage charges as I had never been notified. The girl at the desk explained it was an automatic system that called and left messages (first lie). There were never any messages and I said I didn't think that was a very reliable system. I told her to go ahead and charge the card for the two past months and to have the manager call me if there were questions. Tim Donald (manager ...(possibley relation to the owner Bill Donald) called the next day and was very rude and said I didn't know anythign about business (I founded and sucessfully took public two high tech companies). He said they had mailed a notice and had confirmation of delivery (second lie) but couldn't/wouldn't tell me the date it was made or how they had confirmation. Then in an angry rage Tim said he was cancelling my membership (boo hoo!) and never to set foot in his faclity again as he hung up! (Nice people skills Tim). Then 3 days later I get a letter dated June 24th telling me of the problem in billing. This obvious CYA letter now is dated two days after the initial incident and demanded the full payment INCLUDING the back 2 months and the late fee.

Bottom line. This place and the manager Tim Donald is not to be trusted. I am waiting for the slightest attempt by them to collect, charge my card or fiddle with my excellent credit ratiing so i can slap them with a formal complaint to the state and small claims suit.

Rick Muething