Bought a Lexus Light scooter costing over $1500.00 in Nov '09
Free trail for 30 days, no questions free return.
Cancelled before order was shipped and told it was not orderred. It arrived 3 days later, called the next day to have them pick it up, no warranty card which was suppose to be for 3 yrs, did not come with all they promised, lacked power to go up incline on my street. Planet mobility said someone would come to pick it up in 3 days, they never came. Called the company over and over and finally got a live person who told me to have my credit card co dispute the charge. My credit card company told me I had to wait two weeks. Meanwhile I kept calling the company, no live persons, no return calls as promised by Planet Mobility. My credit card co told me there were numerous complaints about the company. I have temporarily had this charge removed until this is settled between credit card co and planet mobility. This is a very unstable co and also goes under another name. It will be over 30 days before this is settled, shame on them for taking advantage of handicapped people.
BUYER BEWARE THIS IS A TERRIBLE COMPANY
http://www.planetmobility.com/store/scooters/planet/lexuslight/index.html