I am very fustrated with this companies billing process. I tryed to cancel my membership due to physical limitations in November2oo9. I was told I could not cancel my membershio because I owed them 29.00dollars. They were supposed to billthis to my card in november and never billed my card for this amount untio too late when card at limit following month. I tryed to call my credit card and cancel account and they refused saying i had to talk to the company. Planet fitness has continued to bioll my card ten dollars. and charge me for late charges for amount not going through despite my effort to stop payment on my card. They now want 69.00 for me to cancel my membership. payments should of stopped when I owed them the 29.00 which is still their mistake .