I saw this hair growth product in the back pages ads of STAR magazine and went to the website. I have ordered online lots before and had no problems but this time, I was charged for the product on Sept. 25th, 2010 and still have not gotten it!!!
The first call I placed to them, I was told I hadn't waited the 4-6 weeks it takes. NOTHING takes that long to ship these days!!!
So after I waited 8 weeks, I called again and was nicely told they were so sorry, they didn't know how backordered they would be. I told them that I shouldn't have been charged until item was ready to be shipped then. She agreed but was apparently just someone to take calls. She suggested I be willing to give it a little more time so I waited to approximently 11 weeks, called again and was told she really had no idea why in the world it happened this way and that she would put in for a reversal of charges because that sometimes forces the item to be sent quicker. Hmmmm...
So from Sept. 25, 2010 to present, Jan. 6, 2011, out 49.98 and no product and my credit union who issues the debit card I used refuses to refund the money because its more than 60 days which is their rule which is bull due to how the company I attempted to buy from stated 4-6 which is more than 60 days to begin with.