platinum online group

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Category: Services

Contact Information
United States

Phone number: (281) 854-5858
platinumonlinegroup.net

platinum online group Reviews

DM-EDE July 18, 2011
Acct Debit
Hello and how are you I recently opened a new checking acct awaiting the deposited amount to be available on
07/12/10210. Two or three days after I made a few small purchases at near by convenient stores followed by my
usual evaluation of my spend and acct balance. The following day I accessed my online acct to make deposit transfer
from my prepaid debit to my acct when I noticed a charge of $99.94 and photo of an online check provided by the
bank providing my acct service. I made contact with a banking personal asking of the unapproved payment and check
in-reference to where the charge came from and how was it possible as I stated that the bank allow this type of action
to be made. The banking personal the attempted to explain the charge and check stating that it appears the company
listed a member ID and that the personal information provided for the service was more than need more than the
company should have had access to. This unauthorized debit transaction has left my acct with a negative balance of
$99.94 and overdraft of $25.00 awaiting Identity Verification. I researched the company online and found that this
appears to be an ongoing act of unauthorized debits. I located the number slightly different from what was provided
by the bank and websites where I located the contact or service number. I also called the number twice to verify the
like or connection the call was immediately redirected to a voice messaging system of business time and operation.
Once I cleared my acct to obtain a photo copy of the check I will attach to the complaint.

1-818-255-9973
http://platinumonlinegroup.net/
http://servedoc.com/terms/SavingPaysClub_Terms_site.htm

After considerable thinking my conclusion is how can this be possible?
* First is the possibility of unauthorized sharing and misuse of my personal
information.
* Second with the numerous hackers online scams and security issued the
vulnerability of what are known as secure links pages or sites information
can be temporarily be redirected or saved to a captured or flash point.
jonesy44 July 15, 2011
withdrawn money unauthorized
This company has taken money out of my account on two seperate occassions which were taken out on the days 7/11/2011 and 7/13/2011 in which I did not authorize. I want my money put back into my account immediately and I am not waiting 15 days for this to happen if I do you best believe my attorneys will be contacting you with lawsuit papers.
deterrenia white July 9, 2011
took money i didn't have out of my checking account
the platinum online group has an overdraft in my regions checking account. not one time but two times, i had only a few dollars in the acoount now my account is in the negative amount of $253.92. i don't feel like i hav to pay for any of the bank fees. also platinum online group savings pays 99 has overdrafted into my checking account, which adds up to the second time they went into my checking, thats why i say they went into my checking account twice. i can not afford to pay anything that platiunm has taken out of the checking account, my account was not overdrafted and it would help me out alot if platinum would clear up my bank account.it would be helpful if they would get my bank account back out of the negaative zone and back to the way i had it.please email me back at [email protected] and leave a phone number so i can call you all back cause i don't answer all the calls that call my phone thanks.
Cymenthy July 8, 2011
Unauthorized Draft
This company drafted my account for $99.49 without my consent. I tried contacting them with calls, emails, etc, to no avail. All I could get out of them was that someone would call me back. In whose dreams? I went to my bank and my bank officer called and finally got a real person to talk to. We were told that a refund would be issued within 15 days. After 30, still no refund. When I called again I was told that the refund would be issued as soon as they received confirmation of the payment, which might be up to 20 days. When I told them it had been thirty, they said it would take about 5 days to process, which still isn't 30. I got so angry I told them I was going to the BBB and anywhere else I could complain. My banker wants to try some legal channels also. Their BBB rating is an F.
kentbell23 July 6, 2011
Unauthorized debit from account
These people have taken $99.49 out of my account, forcing my account to go overdrawn and I was charged a $38.50 returned item charge. This is not my first dealings with these people. I have had to close and re-open 3 accounts because of these crooks. Something needs to be done. They are stealing millions from unsuspecting people on a daily basis.

I will not attach proof due to the confidential nature of the transaction.
Shawn3 July 5, 2011
taking money out of my account without permisson
Platinum Online Group took 99.49 out of my bank account without my permisson which also put a 30 dollar over draft on my account and i need my monies back due to the fact i did not give them permission to do so
Shawn3 July 5, 2011
taking money out of my account without permisson
i did not give permission for them to go into my bank account
sydneyspisak June 21, 2011
scam/ fraud
They took 99.49 out of my account with out my authorizing anything. and once i caught the check getting taken from my account and stopped they are now hitting me with a lawsuit because they did not get paid their money. Then i tried calling them to figure out what the heck was going on and the customer voice service was rude and i told her to have me talk to a supervisor but all i got was no they are not in at the moment. I wanted a loan but then backed out of it. I am so mad that they would do this dont use a loan because you will get a crazy company like this one.
Amanda4807 June 15, 2011
Unauthorized account withdrawal
I did not have any contract with Platinum Online Group for membership or any other services. I did not receive any money or products from them and never asked to become a member. I applied for a student loan from Sallie Mae that asked for my information but was not approved because I didn't have a cosigner. I don't know how Platinum Online Group got my account information but I definitely did not authorize for them to withdraw $99.00 from this account! I don't keep enough money in that account to direct debit my trash bill much less a $99.00 membership fee to a PLATINUM anything!! Nothing PLATINUM is going to accept me I make way too little! I can see by all the complaints that I am not the only one that was stolen from! The attachments include the copy of the check that was for the withdrawal of the $99.00 and I also have a copy of my bank statement showing the overdraw fee of $30.00.
lonnieb June 9, 2011
money withdrew
on 06-08-2011 this company withdrew 99.00 from my account without my authorization. now i am calling an attorney.

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