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smc1221
May 27, 2010
Misleading offer
I recieved a marketing call from Platnum Rewards with offer of savings from hundreds of big name retailers. The person was hard to understand due to the dialect. They would send the complete details in the mail on the Savings Ace Program if I would agree to $1.95 in shipping and handling. I would have 30 days to review and cancel if I didn't like the offer. As a bonus they would include a $25 walmart gift card just for reviewing the offer. They shared with me the last 4 numbers of the credit card that qualified for the offer (they had my credit card number already). I agreed at the time, as they made me believe it was a program offered by the credit card company. 2 weeks later, I recieved a call from the shipping department saying they recieved the offer back in the mail due to an error in the shipping address. This is where I became suspicious, as my credit card company has the correct address info. When I explained that this seemed odd- and I would like to cancel- they became furious and said that time was ticking and if I didn't supply my correct address (which I refused to supply) I would begin to be charged a $49.96 monthly charge if I didn't cancel within the 30 day time period. The information to cancel the reoccuring charge was in the package they were trying to send me. I held firm that I would not supply my address and hung up. They called right back from the same number 727-235-6198 and said they were trying to help me ensure that I could review the program- I shared that I did not know anything about the $49.96 monthly fee and would not pay it. I then checked my visa card statement and the $1.95 was charged by Savings Ace and I called the 888-593-5216 number that was associated with this charge. After the initial rep said the charge was non-refundable, I spoke with a supervisor named Greg who agreed to reversing the $1.95. I canceled my credit card to ensure they cannot begin the monthly charge for the "Savings" program. Luckily this is a visa debit card that we only use for internet purchases and we keep the balance low to avoid the risk of huge losses in case the number falls into the wrong hands. I hope this helps anyone else from falling for this scam!
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