I want to make the public aware of this scam!!! On Friday, April 29, 2010, I woke up and checked my online bank statement as I normally do, only to discover that there was a charge on my account in the amount of $99.95 from Platinum Services. This was extremely alarming to me since I had no idea who Platinum Services was or what their company/agency does. Additionally, I have no idea of how they obtained my banking information. So, like any concerned person would do, I immediately called them (after googling their name). I ended up sepaking to (2) different representatives that day. I'll admit, I was very livid and I probably came off a bit strong to the first representative, but I had every reason to be. So, the rep proceeds to tell me that I signed up for a emmbership with Platinum Services on April 18, 2010. I explained to this person that I did not sign up for any service that would charge $99.95 per month. I told her that I had no idea of what their service was or how they obtained my banking information. I told her that someone needs to refund my money because I never authorized this company to perform any transaction on my bank account nor did I ever provide them with the information to do so. She explained that the charge was 'non-refundable' however they would cancel my membership so that I would no longer be charged. I told her that I never signed up for their membership in the first place. She told me that I needed to file an identity theft claim with my local police department, and she told me that I needed to fax the police report over to their fraud department. I told her that someone is going to refund my money or else!!! I asked to speak to a manager, and she stated that she was the manager!! Imagine that!!! So after we hung up, I called back again, spoke to someone different this time. Explained the situation over again, and was told the same thing: The membership charge is non-refundable, however we have cancelled your membership. At that point, I threatened to alert the police department, BBB, and any other agency I could think of. Ultimately, I called my bank and explained the situation to them. They were very sympathetic and offered to file a claim on my behalf. They also issued a stop payment on that amount so that no further charges would post to my account. I went online anc checked today, and the $99.95 fee is being refunded to me. Don't know if the merchant refunded it or not but I am getting my money back now thanks to my bank. This company is clearly a scam!! I do not know how they got my information but I know that I did not sign up for their services. I am unemployed and have been for 7 months now and living paycheck to paycheck!!! It makes no sense for me to sign up for a service that will charge me $99.95 per month!! That's insane!! Anyway, I just wanted to make others aware of this scam. Hope no one else falls victim to them.

I do not even know this company. They took money from my acct and over drafted . I called the company to cancel and they were rude.

I also had the same company withdraw money from me. Does anyone have an outcome of what happened to them? A refund? or anything? please email me if you have info, [email protected]

A company by the name of Platinum Services made an unauthorized debit on my account for $99.95. I am told they are connected to online loans and get information from businesses online and tag you with a "membership" and charge your account. My bank has advised this is indeed fraud and now I have to go through changing my bank account and check cards because of these idiots. I have reported them to the state attorney generals office. When I called them to request removal of the so called "membership" they hung up on me! Beware of these theives!

Noticed money withdrawn from account today and I called after calling more than 10 times my call finally connected. I spoke with Robert and he was EXTREMLY RUDE!!! I told him theystole money from my account and he actually wanted me to fax him my bank records... ARE YOU KIDDING ME????? I called me bank back and filed a fraud complaint. I will definitely take this further.